Project Manager (m/f/d) Customer Service

Project Manager (m/f/d) Customer Service

Job code: 31553

Location: Germany : Schwaebisch Hall

Department: Product Management, Project Management; Technical Service After Sales

Fixed term:

YOUR TASKS

• Technical management of interdisciplinary project teams in the context of modifications and corrective action in after sales
• First customer contact for all project questions
• Preparation of product launches of new seat types at the customer and support during commissioning
• Cooperation with international customers (airlines, leasing), authorities (EASA, FAA) and STC holders (Airbus, Boeing, MRO)
• Ensuring that project goals are achieved on time, within budget and to the required quality standards
• Creation of project plans including the definition of milestones and responsibilities as well as the delegation and control of work packages
• Continuous monitoring of project progress and timely initiation of solution measures in the event of potential deviations from the plan
• Ensuring the flow of information within the international internal and external teams
• Regular internal and external project reporting

YOUR QUALIFICATIONS

• Completed technically oriented studies or a comparable qualification
• Professional experience in project management
• Initial experience in the technical management of employees is desirable
• Very good communication skills, strong customer orientation and intercultural competence
• Very good written and spoken German and English skills
• Goal-oriented, reliable and independent working style
• Organizational and coordination skills
• High degree of flexibility and willingness to travel internationally

Benefits

• RECARO Academy and carrer paths
• Flexible working hours
• Free gym membership
• Subsidized canteen
• Corporate benefits program
• Mobile working - 1 day/week possible

Disabled applicants (m/f/d) will be given special consideration in the event of equal suitability.

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