Quality Assurance Management - Traffic Safety Management

Position Objective

• Lead quality assurance and deliverables review activities across Traffic Safety Management programs to ensure all project outputs meet defined quality standards, acceptance criteria, contractual obligations, and governance requirements.
• Drive quality reviews, compliance assessments, readiness evaluations, and verification processes to support successful project delivery and operational acceptance.

Job Description & Key Responsibilities

Quality Assurance & Deliverables Review

• Lead the review and quality assurance of project deliverables across multiple workstreams, ensuring compliance with approved standards, contractual requirements, and project objectives.
• Develop and implement Quality Assurance (QA) Plans, review methodologies, and quality control procedures.
• Verify that project deliverables satisfy defined acceptance criteria before submission for stakeholder approval.
• Conduct structured quality reviews to ensure completeness, consistency, and alignment with project requirements.

Compliance & Governance

• Ensure project deliverables comply with organizational governance, project management methodologies, quality standards, and regulatory requirements.
• Conduct compliance assessments and quality audits throughout the project lifecycle.
• Monitor adherence to approved processes, templates, documentation standards, and governance frameworks.
• Support internal and external audits by maintaining comprehensive quality documentation.

Readiness & Acceptance Management

• Lead readiness assessments prior to key project milestones, operational handovers, and project closures.
• Develop and maintain deliverable acceptance matrices, quality checklists, and verification records.
• Coordinate acceptance reviews with project teams, stakeholders, consultants, and contractors.
• Ensure all quality findings and corrective actions are resolved before final acceptance.

Corrective Action Management

• Identify quality issues, documentation gaps, and non-conformances within project deliverables.
• Track corrective and preventive actions through to successful closure.
• Validate corrective actions and perform verification reviews to confirm compliance.
• Prepare quality assessment reports and recommend continuous improvement initiatives.

Reporting & Stakeholder Coordination

• Prepare QA dashboards, compliance reports, review summaries, and quality performance metrics.
• Present quality findings, risks, and recommendations to project leadership and governance committees.
• Coordinate with Project Managers, PMO, engineering teams, consultants, vendors, and client stakeholders to ensure timely quality reviews and approvals.
• Support governance meetings by providing quality status updates and readiness assessments.
• Drive continuous improvement of quality assurance processes, review methodologies, and governance practices.
• Recommend enhancements to quality standards, templates, and review procedures based on lessons learned and project outcomes.
• Promote best practices in quality management and project delivery assurance across the program.

Qualifications & Experience

• Bachelor's degree in Engineering, Quality Management, Civil Engineering, Transportation Engineering, Project Management, Business Administration, or a related discipline.
• Minimum 10+ years of experience in Quality Assurance, Project Quality Management, Deliverables Review, PMO Quality, Project Assurance, or Project Governance.
• Proven experience supporting large-scale Traffic Management, Traffic Safety, Transportation Infrastructure, Intelligent Transportation Systems (ITS), Smart Mobility, or Government Infrastructure programs.
• Strong experience reviewing complex project deliverables, ensuring compliance with contractual requirements, governance standards, and acceptance criteria.
• Demonstrated experience conducting quality audits, readiness reviews, operational acceptance assessments, and compliance verification.
• Experience working with multidisciplinary teams including engineering consultants, contractors, technology vendors, and government stakeholders.