Retail Sales Consultant

Details: We are looking for a Retail Sales Consultant to join the opening team of a new luxury flagship showroom in Berlin.You will be responsible for delivering an exceptional customer experience while driving sales through consultative selling, proactive business development, and relationship building.

Requirements

• At least 2-4 years of sales experience in luxury, premium lifestyle, design, furniture or high-end consumer electronics.
• A consultative, client-focused sales style and the confidence to close high-value sales.
• Genuine interest in design, interiors and technology, and the ability to explain what makes a product unique.
• A proactive attitude: you create opportunities beyond walk-in traffic.
• A network among interior designers, architects or premium clients in Berlin is a strong advantage.
• Discipline in using a CRM and following up with clients.
• Fluent German and good knowledge of English.
• Availability to work retail hours, including Saturdays.

Functions

• Welcome and advise clients in the showroom with a needs-based approach, understanding how they live and what they expect from their home.
• Adopt a proactive approach to sales, without only relying on incoming traffic. Develop commercial relationships with architects, interior designers, furniture showrooms and custom installers with the aim of generating new leads and projects.
• Present and demonstrate the product range (TV, audio and home entertainment), telling the story behind the design, materials and craftsmanship, and creating memorable experiences.
• Design tailored solutions, prepare offers and follow each sale through to installation and handover, together with our installation partners.
• Take part in in-store and external events (design, furniture, real estate, music) to meet new clients and partners.
• Register every lead and interaction in the CRM, follow up consistently and manage your pipeline until closing.
• Build long-term relationships with clients that lead to repeat purchases and referrals.
• Achieve sales targets, working closely with the Flagship Leader for their definition.

We offer

• The chance to be part of the opening team of a flagship showroom from day one.
• In-depth training on the brand, its products and the luxury sales approach.
• Competitive salary package with a performance-based incentive scheme.
• Growth opportunities within a financially strong, fast-growing multinational company.
• Access to continuous professional development: training, certification programs, events and team buildings.

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