Retail Technical Training Coordinator

Responsibilities

• Deliver technical training (in-person, virtual, and hands‑on) across automotive systems and emerging technologies
• Coach technicians in-store, conduct skill gap analyses, and improve diagnostics, productivity, and repair quality
• Develop and facilitate training programs, including ASE and internal certification preparation
• Track training records, certificates, and effectiveness using LMS while ensuring compliance with standards
• Partner with internal teams to design curriculum, training materials, and technical content
• Support new product, tool, and technology launches through structured training and field enablement

Requirements

• Associate’s degree in automotive technology or related field required; equivalent experience (minimum 8 years) considered in lieu of a degree
• Master ASE Automotive Technician certification (including L1) and additional ASE certifications preferred
• Minimum of 5 years of hands‑on diagnostic and repair experience
• Advanced mechanical and diagnostic expertise across major vehicle systems
• Strong knowledge of diagnostic strategies, tools, and service systems
• Strong communication, coaching, and analytical skills
• Must reside within the assigned territory and be able to travel 75–80% including overnight stays