Sales and Commercial Support Specialist

Stellenbeschreibung:

Support Sales and Commercial Operations with quotations, order processing and customer communication.
Maintain and govern master data (customers, products, prices, discounts, commercial conditions) in ERP/CRM systems (e.g., SAP).
Draft, review and manage commercial contracts, framework agreements and amendments; ensure correct documentation and version control.
Verify contractual compliance and monitor adherence to agreed commercial terms and pricing.
Execute intercompany reconciliations and coordinate corrective actions with Finance/Accounting teams.
Review and approve invoices, credit notes and commercial adjustments in line with contracts and internal controls.
Produce and maintain regular commercial reports (master data quality, open items, deviations, contract KPIs).
Collaborate closely with Legal, Finance, Supply Chain and Sales to resolve commercial issues and support escalations.
Contribute to system implementations, data migration and process improvement projects to increase efficiency and data integrity.
Document processes, maintain workflows and support training for stakeholders on commercial and master data topics.

Requirements

Several years of relevant experience (approx. 3–5 years or more), preferably within orthopaedics, medical devices or a related healthcare industry.
Solid experience in sales/commercial support, master data management, contract management and intercompany processes.
Analytical mindset and business acumen with a proven ability to interpret data and drive decisions.
Strong commercial acumen and understanding of pricing, discounts and contract terms.
Practical experience with ERP/CRM systems (SAP preferred) and financial/accounting interfaces is an advantage.
Bachelor’s or Master’s degree in Business Administration, Finance, Healthcare Management or related field.
Fluent in German and English (both written and spoken).

Core Competencies

Demonstrates expertise in Sales and Commercial Operations, with a strong focus on Master Data Management, Contract Management, and ERP/CRM systems. Proficient in analyzing data to drive decisions and ensure compliance with commercial terms.