Senior Business Product Owner – UM Correspondence

Responsibilities

• Analyze moderately complex business objectives and engage closely with stakeholder to define product requirements and ensure implementation of product vision.
• Own the end-to-end product strategy from concept to production.
• Research and analyze complex business system issues and develop recommendations to improve processes.
• Lead meetings to surface issues, identify fixes, and advance projects continuously communicating product objectives.
• Build a backlog of product features ensuring all items are clearly described, estimated and prioritized.
• Collaborate with technical teams to build modular and reusable solutions.
• Simulate and test process systems improvements considering usability and industry standards.
• Approve each feature and continuously communicate with technical and business teams to ensure adherence to product vision and to proactively evaluate risks.
• Drive sprint and release plans and communicate changes to business teams.

Requirements

• Experience working with correspondence or document generation platforms supporting regulated communications.
• Demonstrated experience translating regulatory requirements into automated workflows, including multi-state notice logic and compliance validation rules.
• Experience designing or managing end-to-end communication workflows that connect clinical or operational decisions to automated member and provider notifications across multiple channels.
• Bachelor’s degree in Business Administration, Information Technology, or related field; or equivalent experience in lieu of degree.
• 5+ years of product management experience or equivalent work experience.
• Deep knowledge of specified product domain and industry trends.
• Knowledge of Information Technology.
• Product Owner, Scrum Master, or Agile Coach experience preferred.

Hard Skills

• product strategy
• business analysis
• process improvement
• automated workflows
• compliance validation
• communication workflows
• sprint planning
• release planning
• stakeholder engagement
• feature prioritization

Soft Skills

• leadership
• communication
• collaboration
• problem-solving
• project management
• analytical thinking
• adaptability
• critical thinking
• teamwork
• organizational skills

Certifications

• Product Owner
• Scrum Master
• Agile Coach

Industry Keywords

• regulated communications
• multi-state notice logic
• clinical decisions
• operational decisions
• member notifications
• provider notifications
• business administration
• information technology
• product domain knowledge
• industry trends

Tools & Technologies

• document generation platforms
• regulatory compliance tools
• Agile methodologies
• Scrum
• project management software
• backlog management tools
• process simulation tools
• communication platforms
• workflow automation tools
• technical collaboration tools