Senior Conversational Designer

Top Skills Required

• Artificial Intelligence
• Conversational Design
• Generative AI
• Strong Communication & Organizational Skills
• Experience Design

Key Qualifications

• Strong experience in probabilistic AI experiences rather than deterministic systems
• Generative Content Design expertise
• Innovative and forward-thinking mindset
• Strong collaboration skills
• Excellent written and verbal communication
• Ability to context switch effectively across teams, products, and business needs

Position Overview

We're seeking a Sr to Principal-level Conversational Designer with deep experience shaping immersive, AI-powered chat experiences. This person will lead generative content design across complex use cases, blending strategic rigor with creativity, humility, and a sense of play. You'll collaborate closely with product, engineering, legal, and research partners to design conversational systems that are useful, human, and responsible.

Key Responsibilities

• Lead the design of immersive conversational experiences across chat, multimodal, and generative AI platforms
• Define and evolve generative content strategies, including tone, personality, guardrails, and system behaviors
• Translate complex requirements, particularly in regulated or high-impact environments, into clear, human-centered conversational flows
• Partner with product, engineering, research, and business stakeholders to deliver high-quality conversational experiences from concept through launch
• Prototype, test, and iterate on generative interactions using emerging tools and platforms
• Mentor designers and contribute to the growth and maturity of conversational design practices
• Foster curiosity, creativity, and collaboration while helping teams do their best work together

Required Qualifications

• 7+ years of experience in conversational design
• Recent hands-on experience designing generative AI content, interactions, and immersive chat experiences
• Proven success working in regulated industries (e.g., finance, healthcare, enterprise software) and/or consumer product environments
• Strong experience creating multi-turn, adaptive, and context-aware conversational experiences
• Deep understanding of conversational design patterns, LLM behavior, prompt engineering strategies, and content systems
• Innovative mindset with a passion for responsibly exploring and applying emerging technologies
• Ability to influence and collaborate across disciplines without relying on formal authority
• Excellent communication skills and a positive, collaborative approach to teamwork

Employee Value Proposition

Join a team where conversational AI is more than an emerging capability—it is a critical part of creating meaningful, user-centered experiences at scale. You'll have the opportunity to shape intelligent, human-centered interactions that help people navigate complex decisions and accomplish important tasks with confidence.

Working at the intersection of generative AI, trust, and experience design, you'll help define how conversational systems evolve across digital products and services. Your work will influence experiences that are intelligent, responsible, secure, and genuinely useful, while balancing business objectives with human needs.

This role is ideal for someone who thrives on innovation, enjoys experimenting with emerging technologies, and wants to make a measurable impact. You'll collaborate across product, engineering, research, legal, and business teams to define the future of conversational experiences while working alongside colleagues who value curiosity, collaboration, and continuous learning.

Work Environment

This is a hybrid role requiring three days per week in the office. Arrival and departure times are flexible based on meeting schedules and individual/team needs. Preferred location: Alpharetta, GA .

Job Type & Location

This is a Contract to Hire position based out of Alpharetta, GA.

Pay and Benefits

The pay range for this position is $75.00 - $96.00/hr.

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a hybrid position in Alpharetta,GA.

Application Deadline

This position is anticipated to close on Aug 19, 2026.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.