Senior CX Marketing Consultant (Remote | Germany | Austria)

Stellenbeschreibung:

Senior CX Marketing Consultant

Play a pivotal role in transforming customers' CX performance, helping clients implement best-in‑class CX processes and strategies, related technology, and enablement strategies. Analyze and optimize clients’ CX processes and strategies, leveraging the HubSpot platform and other technologies to drive business growth.

Key Responsibilities

Design and execute a cutting‑edge marketing strategy and framework, ensuring exceptional client satisfaction throughout the entire process.
Initial set‑up and training for clients, following the Solution Architect’s architecture and configuration.
Provide continuous consultancy for clients by managing a wish list of client needs and goals.
Take ownership of integration projects from a Marketing and CX perspective.
Analyze and provide recommendations on how clients can follow marketing and technology best practices through technology audits.
Ensure integrated reporting across tech solutions to enable closed‑loop reporting and meet integration criteria.
Keep up to date with and communicate new technology products, features and changes to existing features within the marketing space.
Provide expertise in technology features and how to leverage these for marketing and relevant communications.

Required Qualifications

7+ years’ experience in digital marketing, preferably in a client‑facing consulting or specialist role within a digital agency or consultancy.
Solid knowledge of HubSpot.
Exceptional client‑facing skills, building relationships with stakeholders at all levels.
Strong presentation and facilitation skills—able to drive workshops and executive discussions.
Experience leading cross‑functional teams and mentoring junior consultants.
A strong business acumen and the ability to conduct engaging presentations.
Hands‑on experience with online marketing tools, methodologies, and practices.
Familiarity with agile marketing and the ability to adapt to changing processes.
A solid understanding of Inbound Marketing and Customer Experience (CX) Marketing.
Technical proficiency and the ability to quickly grasp our technology stack.
A continuous learning mindset—staying up to date with industry trends and new sales enablement technologies.
Comfortable working in a fast‑paced, high‑growth environment.
Basic knowledge of HTML and CSS is a plus.

Personal Qualities

Innovative and driven by an entrepreneurial spirit.
Outstanding interpersonal skills, adept at working independently or collaboratively.
Emotionally intelligent and displaying maturity.
Exudes enthusiasm and a deep passion for your work.
Possesses impeccable attention to detail and meticulousness.
Focused on delivering quality results at all times.

Benefits

Work from anywhere— Enjoy the freedom of remote work within the country of employment.
Quarterly social events— Bond with coworkers during quarterly get‑togethers.
Create your ideal workspace— Receive a budget to set up your home office with the preferred desk and chair.
Choice of devices— Choose between a MacBook or Windows laptop, complete with monitor and mouse.
Generous leave policy— Enjoy 28 annual leave days plus public and banking holidays, and receive an extra bonus day for special occasions such as birthdays.
Flexible working hours— Benefit from flexible hours to accommodate personal needs.
Show company pride— Get Huble swag.