Senior Licensing Product Operations Expert

Responsibilities

• Own and lead complex operational domains supporting software licensing and entitlement execution for HPE Networking products.
• Partner closely with Networking Product Line Managers across Juniper, Aruba, and Mist portfolios.
• Translate product and licensing requirements into operational workflows and system requirements within licensing and supply chain platforms.
• Serve as a subject‑matter expert on software licensing behaviors, including subscriptions, entitlements, renewals, and product‑specific nuances.
• Act as an escalation point for complex or non‑standard licensing issues, applying sound judgment to balance risk, customer impact, and scalability.
• Collaborate with Product Management, Engineering, Sales Operations, Finance, IT, and Supply Chain teams to ensure end‑to‑end alignment.
• Identify operational gaps and leverage AI and automation to scale operations, drive process improvements, and reduce manual effort.
• Provide informal mentorship and contribute to documentation, standard operating procedures, and readiness efforts.
• Set up, test, and deliver licensing and fulfillment solutions for new product introductions, incremental SKU requirements, and new or enhanced product capabilities.

Requirements

• Significant experience in business operations, licensing operations, or software‑related operational environments.
• Strong understanding of software licensing concepts such as subscriptions, entitlements, renewals, and co‑terming.
• Demonstrated ability to work effectively with Product Line Managers and translate product knowledge into operational execution; a background in Product Line Management is a plus.
• Familiarity with HPE software licensing and supply chain systems and processes, including SAP‑based order and fulfillment environments and Juniper Agile Licensing (JAL).
• Proven success as a senior individual contributor with independent ownership and accountability.
• Strong analytical, problem‑solving, and communication skills.