Senior Manager, Business Operations Oversight

Responsibilities

• leads a team providing advanced first-line oversight of regulatory reporting, audits, and risk management activities
• partners closely with leadership and business teams to assess regulatory impacts, monitor remediation efforts, and ensure sustainable, compliant operations
• provides strategic direction, oversight, and cross-functional guidance to ensure compliant, efficient, and scalable first-line oversight
• manages oversight of regulatory reporting and responses to state and federal inquiries in partnership with business stakeholders
• analyzes regulatory changes and advises senior leadership on impacts to business processes
• supports identification, analysis, and remediation of Archer findings and similar risk issues
• monitors key risk and compliance metrics and provides oversight of remediation progress
• oversees the development and execution of policies, procedures, and processes aligned to federal and state regulations
• evaluates systemic issues and ensures sustainable remediation strategies are implemented
• directs operational compliance audits and oversees development and execution of corrective action plans

Requirements

• Bachelor's Degree in Business Administration, Healthcare Administration, or related field or equivalent experience required
• Master's Degree in Business Administration, Healthcare Administration, or related field or equivalent experience preferred
• 6+ years of experience in healthcare operations, compliance, or regulatory oversight (Medicare/Medicaid/Marketplace preferred) required
• 2+ years of leadership experience, including leading teams or influencing cross-functional stakeholders preferred
• Certified Project Management Professional (PMP)-PMI preferred