Senior Manager, Business Unit Operations, MedTech Global Customer Solutions - US Region

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity.

As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

Job Function:

Supply Chain Deliver

Job Sub Function:

Multi-Family Supply Chain Deliver

Job Category:

People Leader

All Job Posting Locations:

Memphis, Tennessee, United States of America, Raritan, New Jersey, United States of America, Remote (US)

Job Description:

Johnson & Johnson is recruiting for a Business Unit Operations Senior Manager for MedTech Americas: US Region. This role will represent Deliver with the US Regional E2E Supply Chain Leaders and Commercial Leaders by bringing operational expertise and a full view of the Deliver strategy, operations, and customer priorities for MedTech. This role also plays a critical role in partnering within the Global Deliver functions (Regional Deliver Operations, Regional and Global Deliver Excellence, Global Segment Deliver) to drive strategy execution at high levels of performance. The Senior Manager will be focused on the Surgery, Electrophysiology, Neurovascular, and Mentor businesses. This position can be located in Raritan, NJ or Memphis, TN. Remote work options within the US may be considered on a case‑by‑case basis and if approved by the Company.

About MedTech:

Fueled by innovation at the intersection of biology and technology, we’re developing the next generation of smarter, less invasive, more personalized treatments.

Your unique talents will help patients on their journey to wellness. Learn more at

Key Responsibilities:

• Accountable for Regional Deliver business performance and inputs across the E2E US Regional organization, including issue management, communication & customer escalations. Influences across functions to drive performance objectives
• Identifies and implements cost improvements and value creation initiatives, partnering E2E across Supply Chain, Deliver and Commercial
• Brings the Voice of the Customer to Regional supply chain partners and leads/collaborates on Customer Experience improvements initiatives
• Acts as the Deliver point of contact for key regional business unit operations processes, including Regional S&OP and S&OE, and New Product Introductions
• Serves as Subject Matter Authority for large Network, ERP, and Commercial projects to provide functional domestic outbound and customer expertise, including system and network changes.
• Represents & Integrates into the Regional Business Unit / Financial Planning cycles (LRFP, BP)
• Represents regional priorities and performance in global forums, and ensures that global franchise priorities are aligned in the region

Qualifications:

Required:

• A bachelor’s degree
• Minimum of 8-10 years of experience in Supply Chain, with demonstrated impact in increasingly complex leadership roles, including roles requiring orchestration, stakeholder management and influence at varying organizational levels
• A minimum of 2 years’ experience in direct people leadership, developing and building diverse, high-performance teams with a strong sense of mission
• In-depth knowledge of E2E Supply Chain and ERP processes
• Experience leading against performance targets and strict timeline business results
• Ability to promote a vision and inspire change to transform teams, via strong engagement/influencing/communication
• Able to build strong partnerships internally and externally with customer focus
• Experience and success in leading projects & delivering business results
• Demonstrated business insight and customer centric perspective
• This position may require up to 10% domestic & international travel

Preferred:

• Certification in Lean or Six Sigma
• Project Management
• US MedTech experience

Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.

Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants’ needs. If you are an individual with a disability and would like to request an accommodation, external applicants please contact us via . internal employees contact AskGS to be directed to your accommodation resource.

If you are under 18 years of age, you (the candidate) may need to obtain the necessary working papers or other documentation required by state law to start the assignment, as well as get a parent’s consent for the background check.

The anticipated base pay range for this position is :

$122,000.00 - $212,750.00

Additional Description for Pay Transparency:

Subject to the terms of their respective plans, employees are eligible to participate in the Company’s consolidated retirement plan (pension) and savings plan (401(k)).

This position is eligible to participate in the Company’s long‑term incentive program.

Subject to the terms of their respective policies and date of hire, employees are eligible for the following time off benefits:

Vacation –120 hours per calendar year

Sick time - 40 hours per calendar year; for employees who reside in the State of Colorado –48 hours per calendar year; for employees who reside in the State of Washington –56 hours per calendar year

Holiday pay, including Floating Holidays –13 days per calendar year

Work, Personal and Family Time - up to 40 hours per calendar year

Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child

Bereavement Leave – 240 hours for an immediate family member: 40 hours for an extended family member per calendar year

Caregiver Leave – 80 hours in a 52-week rolling period10 days

Volunteer Leave – 32 hours per calendar year

Military Spouse Time-Off – 80 hours per calendar year

For additional general information on Company benefits, please go to: