Senior Manager, Clinical Programs - Substance Abuse Disorder & Cardiology

At Carrum, we live and breathe the mission of transforming the healthcare system to create an unmatched experience for patients. If you are passionate about changing healthcare and want to finally get rid of surprise bills, poor quality, and high prices, while thriving in an entrepreneurial, cutting‑edge environment, we would love to connect with you.

About the Role

Reporting to the Director of Patient Care, you will own our emerging services lines of Cardiology and Substance Use Disorder. You will be crucial in architecting the clinical frameworks that define our standard of care, helping us ensure that our patient outcomes are industry‑leading and our operations are seamlessly scalable. You’ll be responsible for the end‑to‑end lifecycle of these programs, from clinical protocol design to cross‑functional execution.

Salary & Compensation

The salary range for this role is $125,000 – $145,000 depending on geography and level of experience, plus equity and an annual bonus.

Key Responsibilities

• Own the clinical and operational roadmap for our Substance Use Disorder and Cardiology service lines.
• Help build sustainable, tech‑enabled clinical programs from the ground up.
• Regularly collaborate with Product, Growth, Commercial, Client Success, and Provider Support to ensure clinical integrity meets business velocity.
• Bridge the gap between clinical excellence and non‑clinical operational efficiency.
• Iterate rapidly on service delivery models based on real‑time provider and patient feedback.
• Advocate for a holistic approach to patient care that addresses both physical and behavioral health needs.

Qualifications

• You have strong skills working with cross‑functional stakeholders; you speak “Product” as fluently as you speak “Patient.”
• 8+ years of clinical nursing experience and management, with a mandatory background in Substance Use Disorder and a current RN license.
• Preferred but not required: A strong clinical background in Cardiology or holding cardiology‑specific certifications is a major asset.
• Experience in a high‑growth healthcare or technology company; you understand how to scale while maintaining high quality standards.
• Track record in program development – you don’t just follow the playbook; you write it.
• Ability to move between high‑level strategic planning and “in the weeds” operational troubleshooting.
• Ability to lead with empathy while maintaining a relentless focus on data‑driven clinical outcomes.
• Entrepreneurial and resourceful – as an early member of a startup, we need people who can find creative ways to make a big impact quickly and without much direction.
• Experience handling deadlines, keeping many balls in the air, and prioritizing work in a fast‑paced, dynamic environment.
• Passion for collaborating cross‑functionally with sales, operations, client success, data, and product teams to ideate, complete projects, and drive impactful results.

Benefits

• Stock option plan
• Flexible schedules and remote work
• Chicago and San Francisco offices available
• Self‑managed vacation days, within reason
• Paid parental leave
• Health, vision, and dental insurance
• 401K retirement plan

About Carrum

We’re a health tech company that brings value‑based care to the masses, helping employers deliver a memorable patient experience, immediately lower healthcare costs, and drive better outcomes through technology and human‑centered design. Since launching in 2014, we have partnered with Fortune 500 employers and top hospitals across the nation.

Carrum Health is an equal opportunity employer and encourages all applicants from every background and life experience.