Senior Manager, Growth – Enablement

JobtailorRemote

Stellenbeschreibung:

Job Responsibilities

Drive scalable organic growth by improving the end-to-end prospect journey, engagement, and conversion across digital and advisor-assisted experiences
Own and evolve the prospect journey across digital, marketing, Lead Desk, and advisor-assisted touchpoints
Identify friction points, unmet prospect needs, and engagement opportunities and translate insights into prioritized improvements
Develop personalized outreach, nurturing programs, next-best-action approaches, and AI-enabled journey experiences
Partner with Sales, Marketing, Digital, Product, Operations, and Analytics teams to enhance funnel progression
Execute the organic growth roadmap and create testing and optimization programs for key journey stages
Analyze funnel performance and prospect behavior to identify growth opportunities
Equip Lead Desk, sales, and advisor teams with tools, content, insights, playbooks, and best practices
Partner on CRM, workflow, automation, and AI capabilities for scalable engagement
Drive adoption of new growth capabilities through communication, training, and ongoing optimization
Develop dashboards, reporting, and KPIs for prospect engagement, journey performance, conversion trends, and business impact
Lead cross-functional initiatives and translate priorities into roadmaps, experiments, and measurable outcomes
Influence investments that enhance the prospect journey and conversion
Champion customer-centric experimentation, learning, accountability, and continuous improvement

Requirements

Bachelor’s degree in Business, Marketing, Finance, Product Management, or a related field (preferred)
6+ years of experience in Growth, Customer or Prospect Experience, Product, Sales Enablement, Growth Operations, Revenue Operations, or related fields
Demonstrated success improving customer or prospect journeys, engagement, conversion, and scalable growth initiatives
Experience designing or optimizing cross-channel experiences in marketing, digital, sales, and/or advisor interactions
Effective leadership of cross-functional programs across Sales, Marketing, Digital, Product, Technology, and Operations
Strong analytics, including journey and funnel analysis, KPI development, experimentation, and performance measurement
Experience with CRM platforms, digital solutions, workflow automation, and/or AI-enabled engagement
Proven ability to influence senior leaders, align teams, and turn strategy into execution
Background in financial services, wealth management, fintech, or professional services (preferred)
Knowledge of digital lead generation, customer journey design, personalization, sales enablement platforms, CRM systems, marketing automation, and analytics tools (preferred)
Experience with AI-enabled customer engagement, next-best-action, or personalization features (preferred)
Ability and willingness to travel occasionally as business needs require
Legally authorized to work in the United States

Core Competencies

Demonstrates expertise in driving scalable organic growth through the optimization of customer and prospect journeys, leveraging analytics and cross-functional collaboration. Proficient in developing personalized engagement strategies and utilizing CRM and AI technologies to enhance conversion and performance metrics.