Senior Operations Specialist (f/m/d) - Downstream Supply Chain

Stellenbeschreibung:

Intro

Making healthy eating effortless - with plant-based, chef-crafted meals that deliver maximum nutrition, flavour, and convenience. At Every, we help people reach their health goals while protecting the planet. Our vision goes beyond quick fixes - it's about sustainable wellbeing.

We are a fast-growing food company operating both D2C subscriptions and B2B channels, currently across DACH and BNL, and growing rapidly 100% YoY.

For our Operations Team , we are looking for a Senior Operations Specialist (f/m/d) - Downstream Supply Chain . In this role, you'll ensure seamless fulfillment and last-mile operations across Europe, working closely with logistics partners and internal teams to deliver an outstanding customer experience as we continue to scale.

Deine Aufgaben

You own the day-to-day performance of our downstream supply chain, ensuring seamless operations from fulfillment centre outbound to final customer delivery.
You manage and develop our external fulfillment and last-mile logistics partners across DACH and the Benelux region, driving performance through strong partner relationships, governance, and continuous improvement.
You analyse operational KPIs, identify trends and root causes, and translate insights into initiatives that improve service quality, customer experience, and cost efficiency.
You proactively identify operational risks and capacity constraints, developing mitigation plans before they impact customers or business performance.
You shape the future of our logistics network by supporting new carrier onboarding, network expansions, process improvements, and scalable operating models.
You work closely with Customer Care, Product, Culinary, Tech, and Finance, acting as the operational link between teams and ensuring decisions are backed by operational realities.
You build data-driven business cases for network optimisation, carrier performance improvements, and operational investments, supporting strategic decision-making within the Operations team.

Was du mitbringst

You have 5+ years of experience in logistics, fulfillment, supply chain, or operations, ideally within a fast-growing D2C, e-commerce, FMCG, or food environment.
You have experience managing external logistics providers, carriers, or fulfillment partners and know how to build long-term, performance-driven partnerships.
You combine operational excellence with strategic thinking and enjoy identifying opportunities to improve processes, performance, and scalability.
You are comfortable analysing operational data, translating insights into business recommendations, and influencing decisions through facts and structured thinking.
You thrive in cross-functional environments and build strong relationships with internal stakeholders as well as external partners.
You take ownership, communicate proactively, and remain calm when solving complex operational challenges.
You are fluent in German and have professional working proficiency in English.