Senior People Operations Business Partner

Responsibilities

• Partner with leaders to understand business goals and translate them into thoughtful people strategies.
• Coach managers on performance, employee relations, feedback, development, engagement, and organizational change.
• Support key people moments: hiring planning, onboarding, promotions, investigations, exits, and change management.
• Strong understanding of compensation philosophy, pay equity principles, and market benchmarking practices, partnering with managers on informed, consistent, and equitable pay decisions.
• Use people data and qualitative insights to identify trends and risks, and translate findings into clear, actionable recommendations.
• Leverage AI tools and emerging HR technology to improve workflows and scale people operations.
• Partner internally to build and iterate on AI solutions and tools.
• Drive scalable people programs aligned with core values and business needs.
• Partner on talent planning, workforce planning, succession, and org design.
• Guide performance management processes and support leaders in making sound talent decisions.
• Serve as a thought partner on employee relations matters with empathy, judgment, and consistency.
• Collaborate with Talent Acquisition, Finance, and Legal on program execution and compliance.
• Build manager capability through clarity, tools, and reinforcement of strong people leadership practices.

Requirements

• 6+ years in an HR/People Business Partner role, ideally in fast-paced, high-growth environments
• Demonstrated experience helping organizations grow from early stage to scale
• Strong business partnering skills with the ability to build trust across functions and leadership styles
• Excellent manager coaching experience, including performance management, ER, and org change
• Analytical mindset with hands-on experience using people data and dashboards to drive decisions
• Demonstrated experience with AI tools and applying emerging HR technology to improve operations and employee experience
• Experience partnering cross-functionally on AI-powered tools such as HR chatbots or self-service platforms
• Sound judgment on employee relations, compliance, and sensitive matters
• Familiarity with employment law and practical HR compliance
• Strong communicator who can facilitate difficult conversations and adapt to different audiences
• Comfortable moving between strategy and execution with a low-ego, builder mindset
• Experience in a SaaS environment preferred
• Experience supporting global or multi-regional people operations a plus