Senior Product Specialist, Agentic AI - Retail (f/m/d)

We help the world run better. At SAP, we keep it simple: you bring your best to us, and we’ll bring out the best in you. We’re builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what’s next. The work is challenging – but it matters. You’ll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What’s in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.

What you’ll do

As a Senior Product Specialist for Agentic AI in Retail, you will drive the development of an AI‑powered store associate app – a mobile‑first tool that helps frontline retail workers handle replenishment, order fulfillment, and customer support. You will join one of our AI‑native squads, where AI agents run 24/7 alongside the team, enabling iteration cycles that are hard to achieve in traditional enterprise development. Working closely with engineering, design, and retail co‑innovation customers across multiple countries, you will take ideas from concept to production – shaping the product vision while actively contributing to building, testing, and refining what ships.

What you bring

• 2–3 years of experience in product roles within retail tech or enterprise software and can operate with high autonomy. You thrive in small, autonomous squads, have a hands‑on mindset, and balance user value with technical and business realities.
• Proven ability to engage directly with customers and ground solutions in operational realities (co‑innovation).
• Strong interest in frontline‑worker UX in high‑paced environments and ability to translate observations into requirements and user stories.
• Solid technical fluency: cloud‑native architectures, AI fundamentals, and agentic AI system concepts.
• Experience using product analytics and experimentation to inform decisions and validate hypotheses.
• Proficiency with modern tooling: Figma, Jira, Confluence (or similar).
• German language proficiency is required; strong English communication skills.
• Ideally: exposure to SAP S/4HANA or SAP Business AI.

Meet your team

You will join SAP’s Consumer Industries organization, where we build solutions that help retail companies plan their business and supply chain – from grocery and hardgoods retailers to specialty and fashion brands. Our mission is to deliver best‑in‑class, AI‑powered planning and supply chain capabilities with a clear industry focus. SAP S/4HANA Retail sets the market standard for retail cloud services, and our vision is to enable a connected digital core – the backbone of end‑to‑end global business processes – helping customers transform across manufacturing, supply chain, and retail.

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