Social Media Content Specialist – Bilingual French/English

• Moderate and respond to comments across client social channels using their unique brand voice
• Write thoughtful, engaging content to spark conversations and drive engagement
• Help maintain online communities that are safe, respectful, and aligned with client guidelines
• Escalate issues, insights, or trends to the internal team when needed
• Build a strong understanding of client brands, including their strategy, tone, and audience

Requirements

• Advanced proficiency in English and French
• Strong written communication skills (spelling, grammar, clarity) in English and French
• Experience managing social platforms, specifically moderating and engaging
• Familiarity with all major social platforms such as Facebook
• Ability to engage with a variety of content topics (e.g., tech, retail, food, hospitality, tourism, health, pharma)
• Strong organizational skills, reliability, and excellent customer service instincts
• Access to reliable, high-speed internet suitable for remote work