Location: Austin
Remote Type: Hybrid
Time Type: Full time
At eBay, we are more than a global e‑commerce leader — we are changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We are committed to pushing boundaries and leaving our mark as we reinvent the future of e‑commerce for enthusiasts.
Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We are in this together, sustaining the future of our customers, our company, and our planet.
Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all.
This role cannot offer any sort of visa sponsorship.
Who Are We?
We are the Digital Services team within Customer Service Technology under eBay’s Global Technology Organization. We own the end‑to‑end online customer service experience across web and native mobile, helping millions of buyers and sellers get fast, effective help every day.
Our mission is to keep members in‑journey and resolve issues through intuitive, compliant self‑service experiences, driving high containment and deflection, lower customer effort (CES), and reduced assisted contact. We design and build the experiences that enable customers to quickly find answers, resolve issues through self‑service, and get support when needed. Partnering closely with Product, Design, Data, and Platform teams, we deliver intuitive, reliable, and scalable solutions that improve the end‑to‑end customer service journey.
Our engineers work across frontend applications, backend services, APIs, and platform integrations using a modern, diverse tech stack that includes Java, Node.js, web services, native iOS and Android, and a variety of data stores such as NoSQL and Oracle, with a strong focus on quality, observability, and collaboration in a highly distributed environment.
Additional Details
The base pay range for this position is expected in the range below: $98,000 - $173,600. Base pay offered may vary depending on multiple individualized factors, including location, skills, and experience. The total compensation package for this position may also include other elements, including a target bonus and restricted stock units (as applicable) in addition to a full range of medical, financial, and other benefits (including 401(k) eligibility and various paid time off benefits, such as PTO and parental leave). Details of participation in these benefit plans will be provided if an employee receives an offer of employment.
If hired, employees will be in an at‑will position and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.
Remote roles are not eligible for U.S. visa sponsorship.
eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status.
If you have a need that requires accommodation, please contact us at We will make every effort to respond to your request for accommodation as soon as possible.
#J-18808-LjbffrVeröffentlichungsdatum:
24 Jul 2026Standort:
RemoteTyp:
VollzeitArbeitsmodell:
Vor OrtKategorie:
Erfahrung:
2+ yearsArbeitsverhältnis:
Angestellt
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