Solution Designer (m/f/d) - Projektmanagement, Ingenieur

Your Mission 

You make complex industrial processes understandable, efficient, and scalable. 

As a Business Process & UX Architect, you ensure that our digital products not only function technically, but are also intuitive to use, minimize errors, and create real value for users. 

Your focus: clarifying processes, reducing complexity, and shortening time to value. 

Your Responsibilities 

• You translate complex business, diagnostic, and service processes into clear software and workflow concepts 
• You identify automation potential and improve workflows for our users 
• You design consistent system logic around services, SLAs, roles, and permissions 
• You develop intuitive user journeys with a strong focus on usability and user adoption 
• You work closely with Product Management, UX, and Development teams 
• You support product development through clear documentation, communication, and user feedback 

Your Profile 

• Degree in Business Informatics, Industrial Engineering, Human‑Computer Interaction (HCI), or a comparable technical field 
• Experience in business process design, UX or system architecture, or product concept development 
• Experience working with product management and agile development teams (Scrum) 
• Very good understanding of B2B software, industrial applications, or IoT platforms 
• Ability to communicate complex technical topics clearly, structured, and user‑oriented 
• Very good English skills, both written and spoken 

Nice to Have 

• Experience with industrial software, IoT platforms, or technical B2B products
• Knowledge of machine diagnostics, condition monitoring, or service processes 
• Experience with process and UX tools (e.g., BPMN, Figma, Confluence, Jira) 
• Interest in AI‑supported process or workflow automation 

What We Offer 

• A strategically important role at the intersection of product, technology, and user experience 
• Significant creative freedom in shaping processes, UX concepts, and system logic 
• An international environment with short decision‑making paths 

Our Promise 

• Flexible working hours and the option to work from home 
• Attractive compensation, including tax‑free benefits (e.g., Sodexo meal vouchers and fuel vouchers) 
• Height‑adjustable desks in small offices (2–3 people) 
• Strong commitment to sustainability (solar power, waste separation, orchard meadow, etc.) 
• Bicycle leasing via BusinessBike 
• Table soccer and table tennis for breaks