Solution Designer (m/f/d)

Your Mission

You make complex industrial processes understandable, efficient, and scalable. As a Business Process & UX Architect, you ensure that our digital products not only function technically, but are also intuitive to use, minimize errors, and create real value for users. Your focus: clarifying processes, reducing complexity, and shortening time to value.

Your Responsibilities

• You translate complex business, diagnostic, and service processes into clear software and workflow concepts
• You identify automation potential and improve workflows for our users
• You design consistent system logic around services, SLAs, roles, and permissions
• You develop intuitive user journeys with a strong focus on usability and user adoption
• You work closely with Product Management, UX, and Development teams
• You support product development through clear documentation, communication, and user feedback

Your Profile

• Degree in Business Informatics, Industrial Engineering, Human‑Computer Interaction (HCI), or a comparable technical field
• Experience in business process design, UX or system architecture, or product concept development
• Experience working with product management and agile development teams (Scrum)
• Very good understanding of B2B software, industrial applications, or IoT platforms
• Ability to communicate complex technical topics clearly, structured, and user‑oriented
• Very good English skills, both written and spoken

Nice to Have

• Experience with industrial software, IoT platforms, or technical B2B products
• Knowledge of machine diagnostics, condition monitoring, or service processes
• Experience with process and UX tools (e.g., BPMN, Figma, Confluence, Jira)
• Interest in AI‑supported process or workflow automation

What We Offer

• A strategically important role at the intersection of product, technology, and user experience
• Significant creative freedom in shaping processes, UX concepts, and system logic
• An international environment with short decision‑making paths

Our Promise

• Flexible working hours and the option to work from home
• Attractive compensation, including tax‑free benefits (e.g., Sodexo meal vouchers and fuel vouchers)
• Height‑adjustable desks in small offices (2-3 people)
• Strong commitment to sustainability (solar power, waste separation, orchard meadow, etc.)
• Bicycle leasing via BusinessBike
• Table soccer and table tennis for breaks