Specialist Air Freight Export

Overview

Specialist Air Freight you will handle order processing and shipment registration, while organizing freight and customs handling activities, including export control. You will prepare and monitor offers, ensure accurate customer billing, and manage special orders as well as complaints. You will support and advise customers and agents, prepare delivery bills and customs documentation, and monitor deadlines to secure timely execution. In addition, you will maintain performance statistics, document and optimize workflows, support supervisors in various projects, and manage documentation, filing, and general administrative tasks.

Responsibilities

• Order processing and shipment registration
• Organization of freight and customs handling, as well as export control
• Preparation and monitoring of offers
• Ensuring and processing billing to customers
• Processing of special orders, as well as complaints
• Supporting and advising the customers and agents
• Preparation of delivery bills, customs documents, etc.
• Monitoring appointments
• Maintenance of statistics for performance measurement and as a basis for accounting
• Documentation and optimization of workflows
• Support of supervisors in projects
• Documentation and filing of files
• Performing general administrative tasks

Qualifications

• Ideally 2 years of experience in air freight forwarding in an international environment
• In‑depth knowledge of customs procedures and air transport regulations
• Proficiency in German and English, both written and spoken
• Ability to work independently, with strong attention to detail and the capacity to manage priorities in a dynamic setting
• Comfortable using freight forwarding software and the MS Office Suite
• Ability to work effectively as part of a team
• Knowledge of CargoWise software would be an advantage

What AIT Can Offer You

We believe in rewarding your talent and supporting your growth and long-term security. In addition to a competitive salary and comprehensive benefits package, you’ll enjoy:

• Modern workplace equipment to support your daily work
• Capital‑forming benefits of up to €40 per month, helping you build financial assets
• A company pension plan with our preferred provider Allianz, including an employer contribution of up to 15% in line with statutory regulations
• 30 days of paid holiday per year to relax and recharge
• Five paid volunteer hours per year, giving you the opportunity to give back to the community