Specialist, Content Distribution Scheduling (Temporary)

Work Locations

With the exception of some select roles that have In-Office requirements, most temporary or third party payroll workers should expect to work remotely, unless otherwise discussed.

Division Story

A+E's Technology team is deep-rooted in the heart of our business. We have great people and great technologies, and together we take on the toughest challenges. As innovators, we choose to iterate, pivot, and adapt quickly. We've reinvented the way A+E leverages technology to produce and sell world-class content. We've modernized our core solutions and embraced a cloud first approach. Perched on the virtues of our "Technology Code", we make technology better, create solutions together, and most of all, we have fun with it. Our team members are motivated individuals who help each other do remarkable things every day. Together we deliver best‑in‑class solutions that transform the way A+E works. If this sounds like something you want to be a part of, we want to hear from you!

Job Description

THE ROLE: Specialist, Content Distribution Scheduling (Temporary). Reporting to the Manager, Content Distribution Scheduling, this position is a key player in the Global Partner Services team. You'll act as the main point of contact and customer service representative for assigned international or domestic partners. These may include International Program Sales and Channel Partners, Video‑on‑Demand, TV Everywhere, Download‑To‑Own, SVOD, OTT, AVOD, Direct‑to‑Consumer SVOD and our own Brand Sites.

This individual acts as a broker and negotiator between multiple internal and external stakeholders including programming, sales, legal, clients, vendors, and internal fulfillment teams, and is expected to take the lead in the coordination and fulfillment of content to worldwide partners and platforms. As the front face of our team, you'll help to maintain our "best‑in‑class" standards for distribution operations.

MORE ABOUT WHAT YOU'LL DO:

The Content Distribution Scheduling Specialist will manage the flow of information and materials for all matters related to deal fulfillment and distribution including onboarding, delivery requirements, content availability dates and partner rejection management, post‑delivery.

You will leverage A+E's enterprise systems to update fulfillment records with revisions associated to date changes, metadata updates and video updates when necessary.

Fantastic communication skills are a must. This individual manages all aspects of internal and external partner communication, responding to ad hoc requests and ensuring that questions and concerns are resolved quickly and efficiently.

In this role, you'll build relationships with your assigned clients and maintain updated information on client contacts and technical requirements.

Sales and Legal will look for your input during the deal negotiation process, to provide guidance on technical requirements, material costs, program availability, and delivery timelines.

Marketing, Ad Sales, and Distribution teams will look to you to manage requests for all promotional stunts.

You're well‑versed in AirTable & Excel and can create and manage project trackers with ease. You'll be responsible for maintaining oversight of priority program requests for international channel partners and sales deals and will work with internal teams to keep new program assets moving quickly through the internal pipeline.

You’ll coordinate with many teams on a variety of services including metadata management and curation, encoding and media preparation, quality control, content packaging and high‑speed delivery of A+E Networks' programming across global platforms.

In addition to generating fulfillment orders for international channel partners and sales deals, this individual coordinates with internal fulfillment teams and external vendors to ensure that priority orders are fully processed and delivered by their due dates, and that rejections are resolved within 72 hours.

BASIC REQUIREMENTS:

• BA or BS in Media, Communications or related field is preferred
• 3–4 years of experience in client services or account management, production services, media supply chain and/or digital distribution.
• Knowledge of global broadcast standards, digital media platforms, or encoding and post production processes highly preferred.
• Excellent written and verbal communication skills.
• Working knowledge of Microsoft Office Suite. Experience with AirTable and SharePoint a plus.
• There is the opportunity to work in a "blended" environment from either on‑premises or remote locations. Remote work from home is predicated on having a robust home network/internet service capable of supporting the position's areas of responsibility.

THE IDEAL CANDIDATE WILL HAVE:

• The ideal candidate is a critical thinker and a proactive problem‑solver. You love efficiency and aren't afraid to jump in, work through obstacles and keep your project moving forward.
• You have knowledge of file formats and global media