Specialty Coffee Trader / Green Coffee Sales Professional

Role and Responsibilities

• Relationship management & customer communication - Build strong customer relationships via phone, email, and in-person contact, delivering friendly, attentive service. Visit customers and represent the company at trade shows.
• Commercial effort - Grow existing accounts and win new customers within the emerging specialty coffee-roasting scene. Track statistics and work toward sales targets.
• Order management - Process contracts in our ERP system and ensure smooth follow-up.
• Coffee judgment - Learn to cup and build green coffee knowledge across the value chain to provide valuable, informed customer recommendations.

Skills and Qualifications

• Bachelor's degree in a business-related field, or a commercial qualification through on-the-job training.
• A natural-born sales talent with at least 5 years of experience in a sales-related role.
• Strong written and verbal communication skills in German and English; additional languages are a plus.
• Ideally, profound knowledge of green coffee and its industry.
• A genuine passion for delivering high-quality service.
• Proactive and hands-on, with a creative approach to problem-solving.
• Well-organized, with the ability to manage multiple tasks at once.
• Eager to learn and curious about all things coffee.
• A team player who values collaboration and shared success.

What We Offer

• A small, highly motivated team where you can make a real impact.
• Internal coffee education classes.
• A dynamic, international company with branches in Germany, the USA, and Australia.
• A diverse, global customer portfolio.
• Over 125 years of coffee expertise - a great environment to grow your knowledge and skills.
• An office with sweeping views over Hamburg's historic Speicherstadt.
• Finest specialty coffee in your mug, all day long.
• Wellpass membership.
• Deutschlandticket or JobRad support.