Staff Systems Engineer

Responsibilities

• Maintain and operate enterprise cloud infrastructure that serves employees and internal systems, ensuring high availability, performance, and security at all times.
• Lead and evolve identity management across the enterprise — including platform management and Okta — developing concepts and processes to govern both human and agentic identities in a scalable, secure way.
• Support the integration of new tools and systems based on business requirements, owning the technical evaluation, onboarding, and configuration end to end.
• Ensure enterprise systems remain up to date, with security configurations, patches, and compliance standards consistently applied across the board.
• Maintain security backups and redundancies for enterprise infrastructure, proactively identifying and closing gaps before they become incidents.
• Manage and improve network, device management, and systems, keeping the environment stable, modern, and fit for a growing, hybrid workforce.
• Develop automations, AI-powered and agentic solutions, and scripts that reduce manual toil and improve the efficiency of infrastructure maintenance.
• Provide third‑level support for cloud applications, acting as the deepest technical escalation point for complex issues and enablement of internal app deployment.
• Collaborate with SRE and platform engineering to assess risk, develop guardrails, and resolve incidents together with application owners.
• Collaborate with the Director of IT to continuously improve the enterprise architecture and infrastructure landscape, contributing strategic thinking alongside hands‑on execution.
• Own performance tuning of application stacks, including communication and messaging between applications, load management, and components such as Apache and Ruby.

Requirements

• You bring strong, hands‑on experience in enterprise cloud administration — ideally with GCP — and know how to design, operate, and scale cloud environments that real businesses depend on.
• You have solid practical experience with Kubernetes, containerisation, and virtualisation technologies such as Docker and VMware, and you're comfortable navigating complex, layered infrastructure.
• Your networking knowledge is deep and grounded — TCP/IP and related protocols are second nature to you, and you can diagnose and resolve network issues with confidence.
• You implement best practices for network security and governance, ensuring that access, segmentation, and policy controls are consistently applied and continuously improved.
• You're proficient in at least one scripting or programming language such as Python or shell, and you use code as a tool to make infrastructure smarter and more maintainable.
• You have hands‑on experience configuring and troubleshooting Google Workspace and Linux environments, and you know how to keep them healthy and secure.
• You've set up and improved monitoring and visualisation systems, and you understand how good observability translates into faster incident response and better decision‑making.
• A background in engineering or computer science is a plus — what matters most is that you bring structured thinking and hands‑on experience to make systems work together.

Core Competencies

Demonstrates expertise in enterprise cloud administration, particularly with GCP, and possesses strong skills in Kubernetes, Docker, and VMware for managing complex infrastructures. Proficient in scripting languages like Python and shell, with a focus on automation and security best practices.