Strategic Project & Client Operations Manager

At Growably we build conversion-focused websites for some of the fastest-growing B2B SaaS companies in Europe and worldwide.

As a Strategic Project & Client Operations Manager, you will work closely with our clients, founders, designers and developers to manage and grow complex website and retainer projects.

Our clients see their website as one of their most important growth assets. Because of that, your role goes far beyond traditional project management.

Responsibilities

• Lead and coordinate complex website and retainer projects for B2B SaaS companies
• Run weekly client calls and act as a strategic point of contact throughout projects
• Translate client feedback into clear next steps for design and development
• Set up project structures, timelines, deliverables and priorities
• Coordinate communication between clients, designers, developers and strategy
• Help clients make decisions around topics such as CRO, content structure, or CMS workflows
• Plan new website pages, landing pages and growth initiatives together with clients
• Identify project risks early and solve problems pragmatically
• Support account management and long-term client relationships
• Help improve internal operations, processes and project workflows

Qualifications

• Experience in digital projects, marketing, SaaS, SEO, CRO, content, account management or similar fields
• Fast learning with a very high level of ownership
• Highly organized and able to manage many moving parts at the same time
• Confident communications with clients and ability to lead conversations independently
• Strategic thinking while staying pragmatic in execution
• Solution-oriented, autonomous, and comfortable making decisions in ambiguous situations
• Understanding of client needs beyond explicit statements and ability to navigate misunderstandings
• Enjoy taking responsibility instead of waiting for instructions
• Curious and able to quickly understand new industries, tools and workflows
• Bonus: Experience with Webflow, CMS systems or website projects

Benefits

• Work with our team in the Cologne office or remotely from wherever you want (+/-3hrs)
• Work directly with some of the most exciting B2B SaaS companies worldwide
• High ownership and responsibility from day one
• Direct collaboration with the founders
• A fast-moving environment with steep learning opportunities
• International team of highly skilled & motivated experts
• Workations with the team
• Gym or Urban Sports workout compensation subsidized by us
• Continued education stipend for courses, certifications and private training
• Compensation from 40,000€ - 55,000€