Subject Matter Expert - Laboratory Automation

Overview

We are seeking an Automation Engineer to join our team as a Subject Matter Expert (SME) in Laboratory Automation.

Responsibilities

• Provide technical support and troubleshooting for QCX projects throughout all phases of execution.
• Support project engineering, commissioning, and system start-up at customer sites, including international travel when required.
• Collaborate with Product Management and R&D to improve and enhance the QCX product portfolio.
• Contribute to development, Product Lifecycle Management (PLM), and other technical improvement initiatives.
• Share customer feedback and field experience to help shape future product development.
• Support the sales team by providing technical expertise during customer discussions, proposal preparation, and project risk assessments.
• Build strong customer relationships through regular site visits and technical consultations, with a focus on the DACH region.
• Mentor and support fellow engineers, helping to strengthen technical knowledge across the team.

Qualifications

• Bachelor’s or Master’s degree in Automation Engineering, Electrical Engineering, Control Systems, or a related technical discipline.
• Proven experience in industrial automation, process control, or control system engineering.
• Experience with commissioning and troubleshooting industrial control systems.
• Strong understanding of software-driven automation solutions and system integration.
• Experience working collaboratively with product development or R&D teams is highly desirable.
• Ability to communicate effectively with both technical and non-technical stakeholders.
• Strong analytical and problem‑solving skills with a hands‑on approach.
• Willingness to travel internationally to support customers and project execution.

Ideal Candidate

• Deep technical foundation in laboratory automation, with proven expertise in PC networks, SQL, software architecture, and coding.
• Outstanding communication and interpersonal skills essential for bridging multiple departments and mentoring others.
• Positive, solution‑oriented mindset.
• Thrives in cross‑cultural environments.
• Pride in developing product features and teammate capabilities.

Equal Opportunity Employer

As an equal opportunity employer, Fuller Technologies embraces diversity and equality by promoting an environment of inclusion. We encourage applicants of all backgrounds to apply irrespective of sex, gender identity/expression, disability, sexual orientation, or age. The more diverse our employees are, the stronger our team is.

Benefits

• Annual gross salary range: 80,000 - 100,000 EUR annually, depending on qualifications, experience, and skills relevant to the role.
• Opportunities for professional development and continuous learning.
• Access to global career opportunities within a diverse international organization.
• Comprehensive benefits package that supports professional and personal growth.