Systems Engineer/Dev Ops Eng, Managed Operations

Systems Engineer/Dev Ops Eng, Managed Operations

AWS is set to introduce the inaugural European Sovereign Cloud (ESC), marking a significant development in utility computing (UC). To spearhead this initiative, we are actively seeking experienced systems engineers with a strong background in automation and operations. As part of the AWS Managed Operations team, you will play a pivotal role in building and leading operations and development teams dedicated to delivering high‑availability AWS services, including EC2, S3, Dynamo, Lambda, and Bedrock, exclusively for EU customers. For more information on ESC please check out our blog:

Responsibilities

• Oversee the launch of the ESC in 2025, working closely with global AWS teams and influencing the evolution of AWS services and technology.
• Collaborate with technology leaders to enhance day‑to‑day operations and improve availability, reliability, latency, performance, and efficiency of the ESC.
• Participate in on‑call rotations to resolve incidents occurring out of hours.
• Deliver scalable services and ensure a high‑availability experience for EU customers.
• Support the development and management of Compute, Database, Storage, Internet of Things (IoT), Platform, and Productivity Apps services within AWS Utility Computing.
• Engage with AWS customers requiring specialized security solutions for their cloud services.
• Provide constructive feedback on change management documents and address operational backlog.
• Develop and test scripts to provide practical solutions that enhance workflows.
• Serve as an educator on the complexities of the European Sovereign Cloud to service teams.
• Participate in a 24x7 on‑call rota to root‑cause issues and maintain system resilience and fault tolerance.

A Day in the Life

You will review the operational health of services within your team’s responsibility, identify anomalies, and craft actionable bug reports. You will also collaborate with teammates to navigate challenges and ensure seamless functionality of systems.

Eligibility Requirements

• Fluency in written and spoken English is required.
• Candidate must be a national of an EU member state and reside in the EU.
• Amazon will provide relocation support for successful applicants relocating within the European Union.
• Employees will participate in an On‑Call rota.

Basic Qualifications

• Experience in systems engineering working with hardware, software, networking, operating systems.
• Experience scripting processes in a language such as Bash, Python, or Ruby.
• Solid understanding of Linux and networking, and ability to troubleshoot and anticipate problems that affect performance, reliability, or availability of software systems.
• Ability to lead the creation, revision, and/or improvement of standard operational procedures (SOPs) and drive operational best practices.

Preferred Qualifications

• Experience with monitoring frameworks such as CloudWatch, Datadog, Grafana, Elastic, or similar.
• Experience actively mentoring junior engineers and working cross‑organizationally, leading strategic team efforts involving multiple team members.
• Experience supporting services in AWS or other cloud systems or services.
• Experience operating 24x7 high‑availability, distributed software applications and tuning performance and optimizing fleet utilization.
• Experience with Infrastructure as Code such as CDK, CloudFormation, Puppet, Chef, Ansible, or similar.

Equal Employment Opportunity

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on experience and skills. Protecting privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use, and transfer personal data.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.