Technical Account Manager – DACH

About the role

At Camunda, our Technical Account Managers (TAMs) are trusted technical advisors, partnering closely with our most strategic customers to turn their process orchestration vision into measurable business value. In this highly impactful role, you’ll be right beside clients from day one, navigating technical challenges, providing expert guidance, and ensuring smooth adoption of our platform at scale.

What you’ll be doing:

• Serve as the primary technical contact and trusted advisor for designated enterprise customers, leading them through all stages of their Camunda adoption journey
• Guide the creation and execution of tailored technical adoption plans, designed to maximize business outcomes and ensure long‑term success
• Deliver hands‑on technical guidance, best practices, and advisory services to both business and technical stakeholders – from onboarding through ongoing operations
• Identify and remove execution risks by proactively conducting platform and solution health checks, facilitating escalation management, and advocating for customer needs internally
• Foster strong, collaborative relationships with cross‑functional Camunda teams such as Customer Success Managers, Consulting, Support, Product, Engineering, Sales and Pre‑Sales to drive measurable customer outcomes at scale
• Regularly spend time on‑site with accounts for key milestone interactions (as needed, up to 50% during busy periods) to deepen partnerships and accelerate strategic initiatives
• Work with public sector accounts that require security clearance (non‑exclusively, your portfolio may also contain other accounts across the UK or Europe)

Qualifications

• Experience in enterprise automation, business process management, process orchestration, or robotic process automation
• Relevant industry certifications (AWS Certified Solutions Architect, Azure Solutions Architect Expert, CKAD, CKA, etc.)
• Familiarity with Camunda products

This role is an existing vacancy.

What We Have to Offer

Compensation

We offer competitive, fair, and transparent compensation. Salary ranges are location‑based, with Standard and Major markets reflecting local competition. Final offers depend on skills, experience, and location, and we typically hire in the first half of the range to allow room for growth.

• United States: $150,100.00 to $242,000.00
• United Kingdom: £94,200.00 to £155,000.00
• Singapore: S$186,400.00 to S$279,600.00

If you’re based elsewhere, you’ll be hired via Remote.com, and your Talent Acquisition Partner will provide a personalized Total Rewards Calculator after your first interview.

Equity

We also offer equity (where applicable) through our Virtual Stock Option Plan (VSOP).

Benefits & Perks

• Remote & Flexible: Work from anywhere with the setup that suits you, home office budget, co‑working space support, and flexible time off to recharge when you need it.
• In‑Person Connection: We invest in meaningful face time through our Annual Kickoff, team offsites, and Camunda Connection Budgets, including contributing to meetups while travelling and local gatherings with fellow Camunda.
• Health & Wellbeing: Access locally tailored healthcare, Modern Health for global mental wellbeing, and our Live Well Lifestyle Spending Account (LSA) – a flexible, global benefit that puts you in control of your whole life from staying active to caring for family, exploring personal passions, meaningful experiences, and investing in your financial wellbeing. The Live Well program launches in 2026 and scales to €1,000 annually from 2027.
• Financial Security: Retirement and pension plans (often with company contributions), plus life and disability insurance where relevant.
• Professional Growth: Up to €1,000 per year for self‑driven learning: courses, certifications, books, you decide!

Camunda may use AI tools to aid the screening of applications and during the interview process. You can learn more here.

Everyone is welcome at Camunda — it’s a celebrated component of our culture. We strive to create an inclusive environment that empowers our people. At Camunda, we honour diverse cultures and backgrounds and are proud to be an equal‑opportunity employer. All qualified applicants will receive consideration without regard to gender, race, ethnicity, religion, belief, sexual orientation, age, disability or any other protected characteristics under applicable law. We are looking forward to your application!