Senior Technical Account Manager (Fully Remote)

Dropzone is a venture‑backed AI security platform disrupting the cybersecurity market.

About the Role

• Act as the first Technical Account Manager, bridging product and customer.
• Guide SOC teams through integration and troubleshooting.
• Manage customer accounts, run regular check‑ins, and ensure outstanding experience from deployment to daily use.

Qualifications

• 2–5 years in a customer‑facing technical role in cybersecurity or enterprise software.
• Strong understanding of SOC environments, SQL proficiency, and excellent communication skills.