Technical Product Specialist Smart Solutions

Technical Product Specialist Smart Solutions

Functional area: Service

Onsite or Remote: Remote

Country/Region: DE

Location: Essen, DE, 45143

Company name: Epiroc

Date of posting: Oct 9, 2026

Epiroc is a leading productivity partner for the mining, infrastructure and natural resources industries. Using state-of-the-art technology, Epiroc develops and manufactures innovative drilling equipment and machinery for rock excavation and construction, as well as providing first-class service and consumables. The company was founded in Stockholm, Sweden. Its dedicated employees support and work closely with customers in more than 150 countries.

Do you want to make a real difference? Rock the future with a global player? Then join our team and get the ball rolling as a

Technical Product Specialist Smart Solutions (m/w/d)

Moving forward with inspiration

Key focus areas are

• Support the development, testing, and validation of innovative hydraulic attachment and smart machine solutions from concept through market launch.
• Participate in prototype assembly, field trials, product evaluations, and customer acceptance testing.
• Provide practical field feedback to Engineering, Product Management, and Service organizations to drive product improvements and customer-focused solutions.
• Assist customers and internal stakeholders in the successful adoption and deployment of smart technologies and digital solutions.
• Support root cause analysis and troubleshooting of new products and systems during field implementation.
• Execute service assignments, repairs, maintenance activities, commissioning, inspections, and troubleshooting at customer sites and in the workshop.
• Deliver technical training and operational guidance to customers and business partners.
• Provide professional technical advice regarding equipment operation, repairs, maintenance requirements, and spare parts recommendations.
• Prepare detailed and accurate service reports, machine condition assessments, and technical product reports.
• Support continuous improvement initiatives through the sharing of technical knowledge and field experience.

You are committed, like to take on responsibility and want to gain a deep insight into supply chain work. Ideally, you have the following skills:

• Completed technical vocational education or an equivalent qualification in mechanics, mechatronics, electrical engineering, hydraulics, or a related technical discipline.
• Strong knowledge of mechanical, hydraulic, electrical, and machine diagnostic systems.
• Experience within the mining, construction equipment, heavy machinery, or a related industry.
• Ability to diagnose technical issues and implement effective solutions in the field.
• Good understanding of common IT tools and digital service technologies.
• Experience with customer-facing technical service activities is highly desirable.
• Excellent German language skills, both written and spoken, together with basic English language skills.

More for you

Those who do a lot should also get a lot. That's why you'll benefit from an extensive range of offers that leaves almost nothing to be desired. And if you do? We are constantly working on expanding and improving our range of services - just get in touch. Here is a small excerpt of what you can expect:

Benefits in everyday working life

• Further training and development: you can still learn something with us

Career and studies

• Flexible working time models and home office options
• Gain experience in international cooperation, as you will be in regular contact with our global subsidiaries within the Epiroc Group
• Opportunity to gain professional experience parallel to your studies with the prospect of writing your thesis in an international environment

Health, sport and leisure

• Modern office equipment, free drinks
• Team events such as midsummer parties, workshops, barbecues and more

With united strength into the future

Have we inspired you? Then let's shape the future together: with innovation and commitment - and above all united.

We look forward to welcoming you to our team! We welcome applications from all people, regardless of their cultural and social background, age, religion, ideology, disability or sexual identity.

United. Inspired. Performance unites us, innovation inspires us and commitment drives us to develop further. In the 150 countries where you will find Epiroc, we encourage our employees to take responsibility for their own development and career with the support of their managers. We are committed to providing you with every opportunity to succeed in a culture of innovation, diversity and collaboration, combined with a caring atmosphere. Diversity and sustainability are key to developing fresh and innovative ideas and solutions for our customers. Epiroc is a leading manufacturer for the mining and infrastructure industry. Learn more at

It all starts with people. The world needs metals and minerals for the energy transition and our cities and infrastructure must be developed to serve a growing population. To succeed, we need to speed up the shift towards more sustainable mining and construction industries. We at Epiroc accelerate this transformation, together with customers and business partners in more than 150 countries, by developing and providing innovative and safe equipment, digital solutions, and aftermarket support.

All new thinkers are welcome. We are looking for those who want to develop, grow, and dare to think new. In Epiroc we attract, develop, and retain diverse talent valuing authenticity and unique perspectives, driving our spirit of innovation. We foster an inclusive culture where diversity isn't just a goal but a part of our values and way of working. This is how we do business for a sustainable future.Learn more at