Training Manager, WMS

Position Summary

The DSV WMS Training Manager is responsible for successful implementation and delivery of trainings in Warehouse Management System (WMS) and supporting processes to DSV Contract Logistics sites. The manager delivers functional and business process expertise in multidisciplinary project teams, ensuring high quality in time deliverables and activities based out of one of the DSV Solutions clusters in the region.

The position is time limited to End of 2027, with the possibility to turn permanent for the right candidate.

Essential Duties and Responsibilities

• Plan and execute trainings on site across the AMER Region.
• Facilitate online training sessions.
• Perform comfortably in front of an audience.
• Continuously improve training programs and training material content.
• Organize training calendar and coordinate with local sites.
• Collaborate with engineering on WMS set‑up.
• Provide on‑site go‑live support and after‑care.
• Test training programs.
• Maintain up‑to‑date revisions of training materials.
• Administer test and exam results in the central database.
• Train key and end users on designed processes and functionalities.
• Create functional designs for internal and external reports and documents.
• Serve as gatekeeper for warehouse process standardization.
• Provide regular scheduled project updates to internal and external stakeholders.
• Advocate and sell best practices and standardization to internal and external parties.
• Build and maintain relationships with stakeholders to understand and anticipate customer needs for specific projects.
• Perform other duties as assigned by management to support special projects, implementations, process improvements.

Supervisory Responsibilities

• None

Certificates, Licenses, Registrations or Professional Designations

• Driving License

Minimum Required Qualifications

Education and/or Experience

• Must have a high school diploma or general education degree (GED).
• 2 years’ experience in a project‑based environment.
• Excellent communication, presentation and organizational skills.
• Strong, energetic personality, able to communicate on operations and management levels.

Skills, Knowledge, and Abilities

Computer Skills

• Proficiency in one or more WMS.
• MS Office Suite.

Language Skills

• English (reading, writing, verbal).
• Preferably Spanish (reading, writing, verbal).

Mathematical Skills

• Basic to intermediate level to verify quantities of product, count inventory, or perform other duties associated with handling, storing, and distributing client products.

Other

• High level of independence and self‑driven.
• Able to articulate and voice own opinion.
• Readiness to travel – can be on short notice.
• Able to travel domestically and internationally (including Europe).

PREFERRED QUALIFICATIONS

• Bachelor’s degree in a relevant discipline or equivalent combination of education and work experience.
• Extensive knowledge of warehouse processes and supporting system landscapes.
• 3‑5 years of experience with JDA WMS (dispatcher preferred) or other major WMS products.
• Profound logistical and/or supply chain management process understanding.
• Experience working on small, fast‑paced project teams.
• SQL proficiency is a plus.

Potential Physical Demands

Occasionally bending, walking and standing; ability to lift/carry and push/pull; reach above shoulder, reach outward, squat, or kneel.

Other Physical Requirements

Handling objects, tools or controls; reaching with hands and arms; stooping, kneeling, or crouching; talking or hearing; using computer and telephone equipment; specific vision requirements include close vision and distance vision.

Work Environment

Exposure to changing temperatures is possible; noise level is usually low to moderate; rare exposure to fumes or airborne particles, toxic or caustic chemicals.

Compensation

The expected base pay range is $90,000.00 – $110,000.00 annually. Actual compensation will be determined based on job‑related factors such as relevant experience, skills, education, certifications, and geographic location, in accordance with applicable laws and company policy.

Benefits

Benefits offerings, including eligibility, coverage options, and plan details, are available through DSV Benefits Showcase. Benefits, programs, and eligibility may vary by location and division in accordance with applicable state and local laws.

EEO Statement

DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at DSV reserves the right to defer or close a vacancy at any time.