Vaccine Support Specialist

Responsibilities

• Responsible for the planning, coordination, and execution of delivery and support of frozen poultry vaccines
• Use inventory and order management systems for tracking and documentation of vaccine orders, delivery and chain of custody
• Support the oversight of customer vaccine application processes and ensure compliance with safety standards and regulations
• Provide training and education to customers to ensure best practices in vaccine mixing and handling
• Conduct audits to evaluate day of age spray applications
• Utilize necessary tools to assess customer needs, prioritize product allocations, and optimize inventory availability
• Deliver necessary products to ensure customer needs are met in assigned territory
• Build loyalty to Zoetis poultry products and services by developing relationships with customers
• Maintain customer compliance with safe handling of frozen vaccine products and ensure adherence to established processes and compliance with internal policies and regulatory standards
• Regularly review and update records to support audit readiness and continuous improvement initiatives

Requirements

• Bachelor’s degree in Ag Science, business administration, or similar is preferred
• Experience may be considered in lieu of education
• Two years Planning/Scheduling utilizing an automated system or related experience
• Poultry industry knowledge and awareness preferred
• Proficient organizational and route planning skills
• Good oral and written communication
• Experience with SAP, Office suite and Salesforce
• Ability to respond to common inquiries or complaints from customers
• Understanding of logistics and regulatory standards
• Valid driver’s license with clean driving record

Certifications & Qualifications

• Valid Driver’s License