[Wattpad] Product Experience Designer

We are looking for a Product Experience Designer who is passionate about creating intuitive, engaging, and emotionally resonant user experiences. In this role, you will design experiences that help users find the right stories, enjoy them deeply, and stay in flow longer.

You will partner closely with Product Managers, Engineers, and cross‑functional teams to shape problems, explore solutions, and deliver experiences that balance user goals, motivations, and business outcomes. This is a role for a designer who enjoys both discovery and execution and who sees design as a way to create clarity, momentum, and value.

Design End‑to‑End Product Experiences

• Lead the UX and UI design process from discovery through delivery for features and experiences across mobile and web.
• Partner with Product Managers to frame problems, define success, and explore alternative approaches.
• Design intuitive flows, interaction models, and visual solutions that drive meaningful user action.

Participate Deeply in Discovery and Problem Formation

• Collaborate with product, research, and analytics partners to understand user needs, behaviors, and motivations.
• Identify customer problems and translate insights into clear experience opportunities.
• Use research, usability testing, and data analysis to inform and evolve your designs.
• Evaluate trade‑offs between user value, technical constraints, and business goals.

Create Thoughtful, High‑Quality Design Work

• Develop wireframes, user flows, prototypes, and high fidelity designs using tools like Figma.
• Design for mobile and web platforms, including iOS, Android, and responsive web.
• Ensure designs meet standards for usability, accessibility, and inclusive experience; iterate based on feedback, testing, and learning.
• Contribute to and evolve the design system to support consistency and scalability.
• Collaborate with cross‑functional partners, including content, trust and safety, and ads and engineering to align on technical feasibility and implementation details.
• Grow as a designer by staying curious about UX trends, user behavior, seeking feedback, and contributing to shared learnings within the design team.

Required Qualifications

• Minimum of 3+ years of experience designing digital products across mobile and web.
• Strong UX fundamentals including interaction design, information architecture, and visual design.
• Ability to think holistically about user journeys and systems.
• Comfort partnering closely with product and engineering throughout the product lifecycle.
• Experience using research and data to inform design decisions.
• Passion for creating experiences that are not only usable, but delightful and engaging.

Salary Range

$100,000 – $130,000 / annually (CAD)

Benefits

• Career development; mentorship and learning opportunities.
• Top‑industry health benefits, including vision and dental.
• Health/wellness account to spend each year.
• RRSP Contributions (Canada) and 401(k) Contributions (USA).
• Generous vacation and maternity/parental leave top‑up program.
• Corporate discount for gym memberships for you and your family.
• Work from almost anywhere in the world for part of the year.
• Winter break shutdown and additional company perks.

Location & Work Arrangement

We’re looking for passionate individuals in the Greater Toronto Area to join our team who can work 3× per week from our vibrant downtown Toronto office. Wattpad has a hybrid work model, offering flexibility to collaborate in person and the time and space to work productively from home.

Eligibility & Sponsorship

Wattpad encourages candidates to apply as long as they are authorized to work in Canada (excluding Quebec) as a precondition of employment. We are not able to sponsor applicants for work permits.

EEO Statement

Wattpad is an equal opportunity employer. We do not discriminate. Period.

Wattpad welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. We have taken a leadership position on creating a culture and an organization that truly values diversity. We are committed to fostering a global team that reflects the diversity of the Wattpad community. At Wattpad, we believe cultural fit doesn’t mean culturally identical, and diversity of thought helps us to challenge one another to think big and think differently. We consider employment applicants without regard to age, race, colour, national origin, citizenship, religion, creed, sex, sexual orientation, veteran status, marital status, disability status or any other protected status.