Workers Compensation Claims Representative – Entry Level

• Analyzing and processing claims through well‑developed action plans to an appropriate and timely resolution by investigating and gathering information to determine the exposure on the claim.
• Negotiating settlement of claims within designated authority.
• Communicating claim activity and processing with the claimant and the client.
• Reporting claims to the excess carrier and responding to requests of directions in a professional and timely manner.

Requirements

• less than 1 year of claims management experience or equivalent combination of education and experience required.
• High School Diploma or GED required.
• Bachelor's degree from an accredited college or university preferred.
• Professional certification as applicable to line of business preferred.
• Jurisdictions: Nationwide Licensing: not required

Soft Skills

• negotiation
• communication
• investigation
• reporting
• action planning

Certifications & Qualifications

• professional certification

Industry Keywords

• claims management
• claims processing
• settlement negotiation
• excess carrier
• claim activity