Analyst Digital Sales

Task Responsibilities

• Support Cargolux Sales organization to identify commercial opportunities and risks emerging from the digital sales channels
• Own and strengthen key relationships with key digital channel users and system providers
• Manage all aspects of digital sales channel traffic monitoring, forecasting and reporting processes
• Understands core Digital sales operations concepts (lead / opportunity conversion, pipeline development) and develops reporting and analytics in these areas for enhanced business insight
• Develop understanding of customer behavior across channels and necessary developments
• Analyze, identify and quantify opportunities to enhance digital distribution strategy
• Develop communication plans by working with marketing department and revenue management
• Contribute to other initiatives on ad-hoc basis
• Support Digital Sales team to incrementally improve its product
• Gather and formalize results from various analyses to propose product improvements (user experience, new features, issues etc.)
• Feed product backlog with concise and clear user-stories
• Monitor industry trends, competitive landscape, and best practices to identify new opportunities to stay ahead

Essential Requirements For The Position :

• Bachelor's degree in an analytical or quantitative field
• At least three years of relevant relevant experience
• Rigorous and structured mind with strong business accumen
• Proven ability to derive actionable insights from data to effectively guide decision-making
• Strong written and oral communication skills, to be used with internal and external stakeholders
• Ability to assess and prioritize tasks autonomously
• Curious and interested with Digital Technologies and Analytics Systems
• Fluency in written and spoken English, other languages are a distinct advantage
• Proficiency in MS Office and Business Intelligence (BI) tools

Working Conditions :

• Full-time permanent position
• Position based in Luxembourg
• Flexible working hours as per our Collective Work Agreement
• A Certificate of good conduct (Casier judiciaire, Polizeiliches Führungszeugnis) will be required in case of positive selection

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