Field Application Engineer

Overview

Field Application Engineer role at Teledyne Technologies Incorporated. The engineer will be a technical resource supporting Sales and Marketing, working with regional sales teams, traveling to targeted customers, conducting trainings, and resolving technical issues to secure design wins.

Teledyne Relays (a business unit of Teledyne Defense Electronics, LLC) is a manufacturer of Electromechanical Relays, Solid State Relays, Power Controllers, RF Coax Switches and RF Matrix switching systems. This position supports the Aerospace, Defense, Test & Measurement, Industrial, Space, Communication and Medical markets based in Germany.

Responsibilities

• Understand clients' applications and offer technical solutions related to Teledyne’s five product line families.
• Work with outside sales representatives, travel to targeted customers, conduct webinar training, and resolve technical issues to win (close) the design.
• Provide technical support, both pre- and post-sales, to direct and POS customers.
• Create weekly and monthly status reports on designs and opportunities.
• Collaborate with engineering, manufacturing, and other functional areas for new product development and definition.
• Perform competitive analysis and gather customer feedback to recommend product improvements and additional catalog offerings.
• Work with marketing and website management to create promotional material and advertisements.
• Maintain datasheets and catalogs of Teledyne’s five product line families.
• Attend tradeshows and meetings to promote Teledyne’s products and capabilities.
• Support the RMA process with inside sales and the quality department.
• Document customer interactions and technical support activities in the CRM system and follow up when necessary.

Qualifications

• BS degree in Electronic/Electrical Engineering or related field.
• 3-5 years’ experience resolving customer technical questions related to electromechanical products.
• Experience coordinating with sales managers, traveling to military and aerospace customers, conducting webinar trainings, and promoting technical solutions.
• Ability to create weekly and monthly reports on designs and opportunities.
• Collaborate with USA engineering, manufacturing, and other functional teams to support new product development and definition.
• Familiarity with electromechanical relays, solid state relays, power systems, coaxial switches and matrix switching systems (MIMO, Multiplexer) preferred.
• Ability to multi-task with multiple concurrent projects; excellent verbal and written communication, coordination, interpersonal, and organizational skills.
• Proficiency with MS Office; desktop publishing skills (Adobe InDesign, Photoshop, Illustrator a plus).
• Citizenship/residency requirement: candidate must be a citizen of Germany or be able to work in Germany.

Teledyne and all of our employees are committed to conducting business with the highest ethical standards. We require all employees to comply with all applicable laws, regulations, rules and regulatory orders. Our reputation for honesty, integrity and high ethics is as important to us as our reputation for making innovative sensing solutions.

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