L1 IT Support

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Direct message the job poster from BaryTech

Talent Acquisition || Recruitment || Human Resource Management || HRBP

Experience: 3+ Years

Job Type: Full-time

Start Date: ASAP

Company Description

BaryTech is a multinational professional services company specializing in IT services and consulting, with offices in Germany, Austria, Belgium, Netherlands, France, Romania, India, and Bangladesh. We support digital transformation through a comprehensive suite of services, including IT infrastructure & services, managed IT services, cloud & security, software development, and silicon design & verification. BaryTech empowers businesses to achieve their maximum potential through technology and innovation, with a global presence and a commitment to excellence. For more information, visit barytech.com/services.

Responsibilities :

- Provide technical support for PCs, operating systems, printers, copiers, telephones, LAN, and WLAN networks.

- Act as the first point of contact for internal customers, addressing hardware, software, and IT concerns.

- Diagnose and resolve issues efficiently while maintaining a high level of customer satisfaction.

- Install and configure operating systems and applications through software distribution systems or manual installation.

- Use Active Directory and Intune/Azure to design, deploy, and implement group policies for Microsoft client systems.

- Troubleshoot technical issues related to Windows, network security, and system integrations.

- Handling Outlook and mailbox-related issues.

Qualifications :

- Strong knowledge of Windows operating systems and networking concepts (LAN, WLAN, TCP/IP).

- Proficiency with Active Directory, group policy management, and Intune/Azure for device and policy management.

- Familiarity with hardware troubleshooting for PCs, printers, and other peripherals.

- Excellent problem-solving skills and the ability to work under pressure.

- Strong communication and interpersonal skills to effectively support diverse teams.

- Ability to manage time efficiently while handling multiple tasks.

- Walk customers through installing applications and computer peripherals.

- Ask targeted questions to diagnose problems.

If you are an experienced L1 IT Support Engineer, please apply using “Apply Now” or send your application to asap mentioning the Job title as Subject and the location.

Thanks for your interest. We look forward to getting to know you.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology

• Industries

  IT Services and IT Consulting

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