Channel Sales Lead (MSP)

Responsibilities

• Lead and maintain regional execution for managed partners;
• Ensure consistent regional accountability and compliance with partner program requirements and execution standards;
• Monitor partner performance at scale, drive performance reviews and sponsor corrective actions in collaboration with regional leadership.

2. Partner Policy & Process Governance

• Own governance and ensure a unified execution approach of partner channel execution policy and processes across regions;
• Identify systemic gaps, execution risks, and deviations, initiating cross-regional alignment and executive-level escalations when required;
• Coordinate regional audits of partner-related and operational processes;
• Govern global reporting, analytics, and KPI frameworks for partner channel performance;
• Provide consolidated executive-level insights, recommendations, and decision support to senior leadership and key stakeholders.

3. Infrastructure & Operational Enablement

• Drive delivery of system and infrastructure enhancements supporting partner business operations;
• Translate strategic business priorities into clear, scalable requirements aligned with regions and corporate functions;
• Ensure delivered solutions achieve defined business outcomes and performance objectives.
• Contribute to Global partner strategy development with a strong focus on execution excellence and scalability;
• Establish and lead as a global center of excellence for partner execution best practices, and operational maturity;
• Advise internal stakeholders on operational implementation of partner initiatives.

5 Other

• Serve as global HQ authority and escalation point for regional execution topics related to partner programs, processes and infrastructure;
• Work across all over the world and focus on foreign markets;
• Support and coordinate strategic partner engagements, events, and executive partner interactions, ensuring alignment with global business priorities;
• Provide expert guidance on partner programs, operating models, execution maturity and transformation initiatives across regions.

Requirements

Education

• Bachelor’s degree in management, economics, international relations, or a technical discipline;
• Master’s degree or executive education in management is an advantage.

Work Experience

• At least 5 years of experience in partner management, channel operations, sales excellence or commercial operations within a global IT vendor or technology company;
• Proven experience operating in a global, matrix organization.

Professional Knowledge and Skills

• Deep expertise in partner ecosystems, execution governance and performance management;
• Strong analytical capabilities with hands‑on experience in partner performance reporting, CRM/PRM systems and BI tools;
• Proven track record of leading cross‑regional transformation initiatives;
• Solid understanding of international enterprise IT vendor operating models, governance structures, partner ecosystems and partner business economics.

Personal Qualities

• Executive‑level communication and stakeholder management skills;
• Ability to influence senior leaders and drive change without direct line authority;
• Structured, data‑driven and execution‑oriented mindset;
• High resilience and effectiveness in a complex, multi‑stakeholder, fast‑paced environment;
• Strong sense of ownership, accountability and leadership presence.
• Fluent English (Advanced level or higher).

Other

• Full readiness to work in a global, multicultural environment;
• Availability for international travel as required.

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