Human Resources Generalist/Business Partner

The Company and its services EBA CLEARING is a provider of pan-European payment infrastructure solutions. Founded in 1998, the company is owned by 48 of the major banks operating in Europe and based on a country-neutral governance model. The payment systems of EBA CLEARING are pan-European by design and desire: they are developed in close co-operation with the Company’s multinational user community and best-of-breed technology partners.The position is based in Frankfurt, Germany, on a part-time basis (60 to 80%). Please ensure that you are authorized to work in the European Union before applying. Overview: Assist the Head of HR in developing the HR strategy.Partner with all business units to address people-related matters and contribute to business conversations.Consult, assist, and empower line managers in managing people-related issues, offering guidance on performance management, mentoring, career planning, etc.Support line managers in creating a positive employee relations environment, promoting a healthy workplace, boosting morale, and reducing turnover.Assist line managers in handling organizational, people, and change-related challenges.Collaborate with external stakeholders such as benefits and training providers to deliver appropriate solutions for our employees.Work with internal stakeholders to identify training needs and develop learning solutions aligned with organizational goals.Design and implement effective training programs using various delivery methods.Evaluate the effectiveness of training programs and provide recommendations for improvement.Stay up to date with industry trends and best practices in learning and development.Manage the annual performance management cycle.Monitor and report on workforce and succession planning.Support the induction process for HR and other business functions.Contribute to the development, deployment, and maintenance of HR policies and procedures.Provide guidance to employees and support the implementation of HR interventions on various HR topics.Contribute to initiatives that enhance employee experience, retention, and productivity.Foster a strong organizational culture.Take ownership of HR information systems.Prepare and update internal social dashboards, corporate social reports, analyzing collected data.Enhance SLAs and KPIs.Stay informed about employment laws and regulations.Support the Head of HR in deploying and implementing the HR agenda and roadmap. Requirements:Demonstrate strong professional ethics and respect for confidentiality.Hold a master’s degree in human resources management or business management/administration.Have at least 5 years of successful experience as an HR Generalist or HR Business Partner in Germany.Possess business acumen and the ability to understand our company, industry, and business environment. Experience in the payment/finance/banking industry or with an international company is a plus.Possess a comprehensive understanding of various HR disciplines, including diversity and inclusion, performance management, compensation and benefits, talent management, and employee and labor relations.Have operational proficiency in core HR processes and practices and the ability to proactively identify people-related issues.Possess knowledge and/or experience with German employment legislation, tax, and social security regulations.Have a good grasp of HR techniques and excellent people management skills.Demonstrate excellent collaboration and interpersonal skills to work effectively across units and countries.Excel in coaching, mentoring, and relationship building.Show clear and effective written and verbal communication skills, along with presentation skills.Possess change management and project management capabilities.Be proficient in documenting processes and staying updated with industry trends.Have proficiency in HR software, information systems, and technologies such as business intelligence.Be proficient in MS Office (Word, Excel, PowerPoint).Understand data interpretation, collection, and creation, with demonstrable experience in HR metrics and comfort with numbers and data.Be fluent in English and German (full professional proficiency). Knowledge of additional European languages, such as French, Dutch, Italian, or Finnish, is a plus for interacting with third parties in different European countries.Be aware of cybersecurity and have a sensitivity to information and data management. Soft skills: Intercultural communicationCustomer-first attitudeAnalytical thinking.Ability to anticipate problems, needs and changes and to evaluate operational risksEfficient problem solvingAttention to detailAbility to manage multiple tasks simultaneouslyAbility to work autonomously in a fast-paced environmentAbility to work under pressureBalances operational discipline with openness to innovation.Curious about new technologies and able to challenge existing processes constructively. What we offer At EBA CLEARING, we develop ideas together, within and across teams and with our stakeholders, and we are ready to adapt whenever needed. The projects awaiting you will give you the opportunity to learn, excel and grow. Our people are our most valuable asset, and we want to contribute to the well-being of our staff at work and beyond with:a competitive salary packageattractive benefits package including a sports and cultural activities budget and meal ticketsprofessional development opportunities including training budgets and internal mobilitya flexible work environment including the option to work from homehappy workplace initiatives including well-being workshops, social events, green initiatives, onboarding support and more EBA CLEARING is committed to equal opportunity, diversity and inclusion, as we are convinced that our individual experiences and overall diversity are our key strength. All our recruitment decisions are based solely on the individual’s qualifications, skills and experience along with the job requirements. EBA CLEARING ensures compliance with the principle of non-discrimination towards any person in the context of a recruitment procedure, access to an internship or an in-company training period in the different countries in which it recruits.If you have any question regarding the interview process, please let our Talent Acquisition Specialist know.Visit our website to learn more about EBA CLEARING and submit your application via our career portal.