IT Support Technician

Job Title: IT Support SpecialistSalary: €52,000 – €55,000Location: Munich, Germany The roleA growing organization is seeking a highly motivated IT Support Specialist to join their team. The successful candidate will be responsible for day-to-day IT support, ensuring smooth operations and excellent service for internal users. The role involves flexible shifts to maintain optimal performance of IT systems and services. Key Skills:Fluent in German and EnglishExperience in 1st and 2nd level IT supportStrong knowledge of common operating systems (Windows, macOS) and network technologiesExcellent communication skills and a friendly, professional demeanor What’s on Offer:Competitive salaryComprehensive onboarding and personalized trainingHigh potential for career growthFlexible work arrangements with core hours for work-life balanceCollaborative team environment within a dynamic, international setting Key Responsibilities:Provide remote and on-site support for hardware and software issuesTroubleshoot system and network problemsDiagnose and resolve hardware or software faultsRespond promptly to support requests within agreed timeframesManage multiple open cases efficiently and prioritize tasksTest and evaluate new technologies for potential implementation