Security Services Consultant

Company Description

About CyberArk

CyberArk , a Palo Alto Networks company, is the global leader in identity security, trusted by organizations around the world to secure human and machine identities in the modern enterprise. CyberArk’s AI-powered Identity Security Platform applies intelligent privilege controls to every identity with continuous threat prevention, detection and response across the identity lifecycle. With Identity Security, organizations can reduce operational and security risks by enabling zero trust and least privilege with complete visibility, empowering all users and identities, including workforce, IT, developers and machines, to securely access any resource, located anywhere, from everywhere. Learn more at cyberark.com .

We are seeking an experienced and customer‑focused technical team member to join our Security Services organization, to focus on a diverse portfolio of CyberArk customers in DACH, Nordics and BeNeLux, but may be assigned to customers throughout all EMEA.

Our consultants serve as trusted advisors, technical experts, and primary points of contact, ensuring customers achieve long‑term success and value from their self-hosted/on-premises CyberArk Privileged Access Management (PAM) programs.

The person applying should be aware that, with customers transitioning to cloud environments, the role may shift over time from a self-hosted / on-premises-focused role to a PAM SaaS-oriented one.

Our team members typically have two areas of expertise, and while this role is focused on PAM, we are looking for someone who is willing to become an expert in CyberArk’s EPM (Endpoint Privilege Manager) solutions.

Key Responsibilities

• Serve as the primary technical advisor for assigned customers across EMEA, managing the full lifecycle from onboarding through long‑term adoption
• Build and maintain trusted relationships with operational stakeholders and executive sponsors
• Guide customers on Privileged Access Management and security best practices
• Contribute technical expertise to escalation scenarios where relevant
• Be the customer technical representative when working with other CyberArk technical teams such as R&D, Support, etc

Technical Leadership & Strategic Advisory

• Provide expert guidance on CyberArk PAM (self-hosted / on-premise) solutions
• Anticipate technical challenges and risks
• Monitor product usage and adoption trends

Solution Delivery & Technical Enablement

• Support planning, implementation, configuration, and expansion of CyberArk PAM solutions and adjacent solutions
• Assist customers with configurations, troubleshooting and integrations

Cross‑Functional Collaboration

• Align with the account team on strategy for your customers and share information
• Collaborate with Product Management, R&D, Support, and Professional Services team
• Represent the customer's voice internally

Qualifications

Core Requirements

• Minimum 3 years of CyberArk PAM experience ideally in a large, complex or modernized environment
• Fluent in German and English

Technical Background

• Experience with Windows/Unix, Active Directory, IDPs, networking, databases, and IT security
• Ability to resolve complex technical problems
• Experience with endpoint protection agents is beneficial
• Strong communication and organizational skills
• Ability to manage multiple customers and projects

Preferred Certifications

CyberArk (PAM) certifications like Sentry, Defender or CDE are beneficial

Personal Attributes

• Proactive, self‑motivated, and committed to excellence
• Analytical and adaptable

Additional Information

We are proud to foster a diverse and inclusive workplace, where every individual's unique background, perspective, and contribution is celebrated. We believe that by embracing diversity, we drive innovation and create a stronger, more united team. Inclusion is at the heart of who we are and how we succeed. All qualified applicants will receive consideration for employment without regard to race, colour, age, religion, sex, sexual orientation, gender identity, or disability. Upon conditional offer of employment, candidates are required to complete a comprehensive background check as per our internal policy.

CyberArk is an equal opportunities employer. If you would like any special arrangements made for your interview, please inform the EMEA Talent Acquisition team upon your application so that we may take steps to accommodate your needs.