Vice President | Head of Business Operations (f/m/d)

Your career at Deutsche Börse Group

Deutsche Börse Market Data + Services provides financial market participants around the world with proprietary market data from Deutsche Börse Group’s Xetra® and Eurex® trading platforms, as well as data from cooperation partners such as 360T, Kaiko crypto data, Santiago Stock Exchange, Mexico Stock Exchange, Pakistan Stock Exchange, BSE India or TAIFEX. Our clients include analysts, algo traders, banks, hedge funds, asset managers, mid- and back-office professionals and vendors who rely on high-quality, reliable information to make investment and trading decisions, manage risk, safeguard assets and meet increasing regulatory requirements.

Your area of work

As the Manager of Market Data & Regulatory Systems Operations, your primary mission is to drive and lead change across critical systems and processes. You will champion continuous improvement and ensure the successful adoption of new technologies, regulatory requirements, and operational workflows.

Your Responsibilities

Hands-on Leadership

• Set priorities, allocate resources, and ensure adherence to service-level agreements
• Foster a culture of adaptability and resilience, empowering team members to embrace change and contribute to ongoing improvement
• Regularly work side-by-side with your team, participating directly in operational tasks to understand challenges firsthand and model best practices

Operational Excellence through Change

• Plan and execute change management activities to ensure smooth adoption of new systems, processes, and regulatory requirements
• Implement change management best practices to ensure service excellence and adherence to service-level agreements
• Remain actively involved in day-to-day activities when needed and support the team in critical situations

Project Involvement

• Lead team involvement in cross-functional projects, product launches, and regulatory change initiatives
• Ensure effective collaboration within the team and with teams in remote locations (e.g. Prague, Luxembourg)

Stakeholder Management

• Act as the central point of contact for internal and external stakeholders, guiding them through changes and ensuring their needs are addressed
• Communicate change impacts clearly and manage expectations to achieve buy-in and support

Talent Development

• Manage staffing, shift planning, and professional development
• Foster a strong team culture and support career growth

Your Profile

• Degree in Business Informatics, Economics, or a comparable qualification
• Proven experience in managing operational teams and leading organizational change
• Demonstrated expertise in change management, including stakeholder engagement and transition leadership
• Strong analytical and problem-solving skills to translate complex change requirements into actionable strategies
• Excellent communication skills in an international, multi-lingual environment
• Willingness to manage shift-based operations

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