Digital Dental Sales & Prosthetics Representative

Digital Dental Sales & Prosthetics Representative is responsible for achieving or exceeding sales and service goals with our Digital Dentistry & prosthetics solutions in dental laboratories and/or dental clinics within Northern Germany, through the effective selling and promoting of Digital Dentistry & Prosthetics Solutions to existing and potential new customers within the framework of sales operations directives and procedures. Also, to provide installation, training and technical support level 1 (hotline) in the products and services for digital workflow with focus on Company’s digital solutions portfolio and new products and services. In the sales process, the Digital Dental Sales & Prosthetics Representative is obliged to comply with all local laws and regulations as well as corporate policies and procedures.

Responsibilities

• Plan with sales team visits, activities and training. Report activities, opportunities, forecast, in various business tools provided by the Company (CRM etc).
• Visit periodically existing and new customers, assess their needs and characteristics; Support Sales team to present and sell the prosthetics solutions, the digital workflow and digital equipment to existing and/or new customers.
• Demonstrate, install and train appropriate digital products, solutions and services to existing or potential new customers.
• Provide technical support and hotline support to existing customers on company's prosthetics and digital solutions portfolio and services.
• Analyze and assess customer and territory sales trends and report periodically.
• Plan prosthetics and digital sales activity based on territory needs to ensure that territory attains or exceeds assigned monthly, quarterly and/or annual sales goals.
• Maintain regular contact with existing and potential new customers to strengthen relationships and ensure satisfaction with prosthetics and digital product solutions and services offered; implement and monitor creative marketing activities with the sales representative aimed at expanding/growing core business.
• Support the sales representative to develop and maintain relationships with key influential leaders and utilize these relationships to expand market share.
• Manage and report to the management about any product issues, loss or potential loss of key customers, or competitive sales strategies that negatively or positively affect local sales.
• Study and stay informed on products, technologies, clinical studies, competitive activity, and other general information of interest to company or to customers.
• Present and promote courses and events of the organization and apply this knowledge for your strategies and tactics to develop your commercial activity based on consultative selling.
• Maintain a comprehensive knowledge of all company policies and procedures and demonstrate the ability to effectively implement them at the territory level.
• Provide customers with after‑sales technical support (level 1) on customer’s site or over the phone (hotline).
• Establish and maintain a travel schedule that will allow consistent contact with existing and potential new customers.

Job Requirements

• Dental technician background.
• Demonstrate ability to digest, comprehend and verbalize highly technical product and clinical information related to company and industry products.
• Demonstrate professional sales skills in promoting products and added values.
• Strong verbal and written communication and interpersonal skills.
• Advanced computer and IT skills, CRM, CAD‑CAM and Navigation Systems.
• Fluent/Native German.
• Solid English language knowledge is a plus.
• Valid driving license (travel required).
• Minimum of 3 years working as a dental technician at dental lab or a minimum of 3 years of achievement‑oriented sales experience with Nobel Biocare or equivalent experience with direct competition, or a minimum of 4 years in achievement‑oriented sales, preferably in the medical device field.

Operating Company:

Nobel Biocare