Director Analyst - IT Services Sourcing (Remote: Europe)

About the role Gartner Analysts are industry thought leaders who create must-have research, taking strong positions, market predictions and best practices for a broad range of world-leading organizations. A Director serves as a leader within Gartner’s Business and Technology Insights (BTI) group. Utilizing research and analytical skills, a Director plays a significant role in producing pragmatic and provocative research which Gartner clients consume and apply to propel their business toward key objectives and their mission critical priorities. They are a trusted source of advice for clients, reinforcing Gartner’s value every day by engaging them via in-person meetings, virtual meetings, sales support visits and Gartner conferences to discuss complex client challenges and offer appropriate recommendations.

What you will do

Take strong positions, create innovative, thought provoking, and highly leveraged “must-have research” content

Develop new research and ideas through thought leadership and offer compelling, actionable approaches to client\'s needs and requests that accelerate the client\'s ability to act

Develop in-depth analysis to identify the root cause of a client’s barriers or overall needs and reframe thinking to drive strategy forward

Bring provocative, independent insights to Gartner leaders that can evolve the course of a research agenda

Research, analyze and predict market trends and shifts to provide clients and vendors with actionable insights

Provide clients and prospects with actionable advice aligned to their designated content area via virtual or face-to-face interactions

Create and deliver high value presentation materials on and off stage for Gartner events, industry and professional association conferences, and client briefings

Support Research and Sales: Provide sales support serving as voice of the market to help research teams create content and to drive engagement with clients to make progress against their critical priorities to grow their business

Provide high quality and timely research content peer review

Build credibility as an industry expert to represent Gartner research, methodology and strategy

Actively participate in innovation, ideation, and research discussions and collaborate effectively with peers in the research community

Identify research process improvements or develop new processes that help the team and Research & Advisory provide excellent service delivery

Be a mentor and a coach by supporting more junior team members

Be client-centric while actively seeking to help clients engage regularly and often with Gartner research and interactions

What you will need

Bachelor\'s degree or equivalent experience; Graduate degree preferred

10+ years of relevant field or industry experience

Sourcing managed services experience is required in 2 of the "Must-Have" markets below, additional experience in "Other-Markets" is a plus.

Expertise in all phases of sourcing for IT services from 3rd party providers (outsourcing). This includes ability to review RFPs, statements of work, contract terms, SLAs for outsourced (onshore/offshore/nearshore) IT services deals.

Knowledge of Global IT service providers (service integrators) is a must and knowledge of how services are delivered in NAM is desired along with a competitive interplay between incumbents, emerging providers, disruptors, and outsourcers. Additional knowledge on other markets, such as EMEA, APC and ANZ is optimal.

Willingness to travel up to 25% (where applicable)

Additional Qualifications

Strong organizational skills; ability to work under tight deadlines and produce high quality deliverables

Demonstrate excellence in research and writing ability

Strong written and verbal proficiency, analytical and presentation skills; ability to engage clients and respond effectively to questions

Proficient in analyzing and synthesizing data; can effectively apply patterns and frameworks while drawing and defending conclusions to client challenges

Strong communicator who is able to explain complex concepts concisely and simply

Subject matter expert comfortable presenting at large and small-scale speaking engagements

Strong business and financial acumen

Deep knowledge of the global and competitive landscape within subject area as well as the interplay in that market

Ability to work independently, while also being intrinsically motivated to collaborate across teams and support the workflow of others, in a multicultural global team

Learning agile and adept with navigating highly matrixed environments

Ability to represent Gartner\'s research methodology and strategies effectively at all levels

Job Requisition ID:

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