Global Growth Accounts Lead (m/f/d)

Responsibilities

• Lead one specific Global Growth Account, responsible for revenue, gross margins, and overall performance.
• Build and manage senior relationships with C‑level decision‑makers globally.
• Develop and implement a global account plan, including growth levers, cross‑/upselling, and international expansion.
• Analyze customer, usage, and revenue data to drive data‑based decisions.
• Lead complex international customer projects, pilots, and rollouts in collaboration with team members from other business segments.
• Ensure consistent customer experience across all markets and touchpoints.
• Own selected top‑tier customer relationships and represent KUKA at industry events.
• Leverage market and competitive insights to strengthen KUKA’s positioning.
• Provide functional leadership of the Global Growth Accounts team across all Business Segments.
• Drive and promote a global, cross‑segment account management mindset.
• Harmonize processes, offerings, pricing, and reporting across regions.
• Develop best practices, playbooks, and operating standards.
• Drive team capability building through targeted coaching and mentoring.
• Manage complex global stakeholder networks across regions and business segments.
• Collaborate closely with Product/Portfolio Management, Strategy, Sales, Marketing, Data & Analytics, and regional organizations.
• Ensure compliance with governance and regulatory frameworks.
• Steer performance management across all Global Growth Accounts.
• Contribute to budget planning and resource allocation.
• Manage a shadow P&L to drive transparency and financial accountability.
• Own a scalable global strategy for Growth Accounts, including defining frameworks, criteria, and programs.
• Continuously refine the strategy based on market and megatrend insights, and bring customer feedback to segments and R&D.
• Act as a key point of contact for foundational customers for R&D and SW&AI projects.

Qualifications

• Master’s degree in Engineering or Business; MBA or PhD preferred.
• 15+ years in Sales, Business Development, or Global Key Account Management.
• Proven success in scaling large international strategic accounts.
• Experience leading international teams (with or without disciplinary responsibility).
• Strong analytical and KPI‑driven decision‑making skills.
• Deep knowledge of B2B solution and consultative/solution selling.
• Excellent English skills; additional languages are a plus.
• Ability to align fragmented activities into a unified global strategy.
• Strong communication skills up to Executive and C‑level.
• Entrepreneurial, results‑oriented mindset with strong execution capabilities.
• Proven ability to collaborate across segments and regions.
• Highly customer‑centric, strategic, and entrepreneurial.
• Strong relationship builder with a global mindset.
• Team‑oriented leader with high ownership and initiative.
• Comfortable in complex, fast‑moving environments.
• Willingness to travel internationally.

Benefits

• Onboarding support
• Talent management programs
• Competitive pay
• Bilingual work environment
• Canteen facilities
• Corporate notebook
• Diversity initiatives
• Flexible working hours
• Great working environment and team spirit

KUKA is a company committed to equal opportunities. We manage every application with meticulous care and consideration – with a decision‑making process that pays no heed to your origin, educational background, age, gender, sexual orientation, or your religious or political beliefs.