Global Technical Manager - Carbon Black Liquid Systems

Stellenbeschreibung:

Location: European Union; Experience: 10-15 Years

About The Role

We are seeking a Senior Technical Leader to establish and lead our Global Technical Services function for Carbon Black in Inks, Paints & Coatings . This role will build an application-driven, customer-facing technical organization that accelerates product qualification and commercialization, solves complex formulation challenges, and translates market needs into clear R&D and product development roadmaps . As the senior technical authority , you will represent the Voice of the Customer internally and collaborate closely with Sales, Marketing, R&D, Quality, Manufacturing, Regulatory and Product Stewardship teams globally. Fluency in German and English is mandatory for senior customer engagement and cross‑functional leadership.

Mandatory Requirements

EU Citizen (Native / Eligible to work in the EU)
Fluent in German and English
Master’s or PhD in relevant chemistry/material science discipline
8+ years of carbon black experience in inks/coatings
Strong expertise in dispersion science, rheology and color science
Understanding of regulatory & product stewardship frameworks
Willingness to travel across Europe
Stable career history with minimum 2 years per company

Key Responsibilities

Technical Leadership & Customer Interface

Act as the global technical authority for carbon black in inks and coatings.
Lead advanced troubleshooting including dispersion, flocculation, rheology, jetness, gloss, undertone, filterability and rub resistance.
Design and execute Design of Experiments (DoE) for customer trials and scale‑up.
Provide expert guidance on carbon black grade selection for specific applications.

Applications & Laboratory Excellence

Define the global applications laboratory strategy and dispersion best practices.
Standardize critical testing methods and performance benchmarks.
Build structured application data systems to enable faster technical recommendations.

Product & Portfolio Enablement

Translate Voice of Customer (VoC) insights into clear New Product Introduction (NPI) briefs and application specifications.
Partner with R&D teams on surface chemistry, structure optimization, and dispersibility improvements.
Develop application maps and recommendation matrices across market segments.

Quality, Complaints & Manufacturing Interface

Lead technical complaint resolution and root cause analysis.
Strengthen alignment with manufacturing on critical‑to‑quality parameters.
Drive improvements in product consistency, quality performance, and perceived product stability.

Market & Technical Branding

Represent the company at industry conferences, customer technology events and technical forums.
Develop technical papers, webinars and application tools to support Sales and Marketing.

Organization & Operations

Build, mentor and lead a high‑performance global technical team.
Establish KPIs, SLAs and operational frameworks for the technical services function.
Manage application labs, budgets and technical investments.

Candidate Profile

Master’s or PhD in Chemistry, Materials Science, Polymer Science, or Chemical Engineering.
8-10+ years of experience working with carbon black in inks and/or coatings.
Proven experience in customer‑facing technical leadership roles.
Deep expertise in dispersion science, rheology, color science, and application testing.
Strong knowledge of regulatory and product stewardship requirements.
Excellent stakeholder management and executive communication skills.