Inside Sales Representative M/F

Our client, the German subsidiary of a leading international industrial group specializing in chemical safety solutions and medical devices, is strengthening its organization and is recruiting a Back-Office Manager.

This position is part of a growth dynamic and offers real visibility on the evolution of responsibilities in the medium term. It is a permanent position to be filled in the Cologne region (North Rhine-Westphalia).

YOUR ROLE

1. Management and development of a client portfolio

• Proactive management of a defined portfolio.
• Regular contacts to anticipate renewals and plan product extensions.
• Coordination of replacement deliveries.
• Development of additional sales and promotion of complementary services.

2. Coordination and operational management

• Structured phone follow-up and long-term development of client relationships.
• Handling and coordination of complex requests with trainers and field teams.
• Interface between clients, operations, and support functions.

3. Contribution to business development

• Participation in the preparation and implementation of events and client actions.
• Contribution to process optimization and continuous improvement.
• Gradual expansion of the scope of responsibilities within an internal growth logic.

YOUR PROFILE

• University degree (minimum bachelor’s level), ideally in a scientific field.
• 3 to 5 years of experience in customer service, sales administration, or commercial support.
• Initial experience in a technical or regulated environment (chemistry, pharma, medical devices) is a strong asset.
• Fluent English required (level B2, C1, or C2).
• Proficiency in French would be appreciated.

Informations contractuelles

COMPENSATION

• Annual gross salary: €47,000 to €50,000 depending on experience + profit sharing.
• Prospects for growth in responsibilities and compensation.