Key Account Manager - Automotive Business Line (f/m/d)

At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we'll give you what you need to make it happen. It won't always be easy, growing takes grit. But at ABB, you'll never run alone. Run what runs the world.

This role sits within ABB's Robotics business, a leading global robotics company. We're entering an exciting new chapter as we've announced the plan for SoftBank Group to acquire ABB Robotics. SoftBank is a globally recognized technology group and investor/operator focused on AI, robotics, and next-generation computing. By joining us now, you'll be part of a pioneering team shaping the future of robotics-working alongside world-class experts in a fast-moving, innovation-driven environment.

This position reports to Sales Support Manager.

Key responsibilities

In this role, you will have the opportunity to strengthen ABB's position in the automotive industry by managing and developing long‑term relationships with key customers. You will support the Sales Manager in implementing the overall sales strategy, ensure customer satisfaction, and contribute to growth in our Business Area Robotics & Discrete Automation. Each day, you will identify opportunities within existing accounts, drive customer‑focused initiatives, and coordinate closely with internal teams to deliver solutions that create value.

The work model for the role is: onsite / remote / hybrid.

This role is contributing to the Robotics & Discrete Automation Business Area in Friedberg (Hessen). Main stakeholders are customers, partners, and internal business units.

Accountability

• Managing the sales process including opportunity generation, offer preparation and commercial negotiation across the ABB Robotics portfolio
• Building, maintaining, and expanding strong long‑term relationships with key automotive customers
• Identifying customer needs and translating them into tailored solutions in collaboration with technical and sales colleagues
• Promotion of the complete ABB Robotics portfolio and defining strategic focus areas to further develop the business at key customers
• Supporting the Sales Manager in executing the sales strategy and achieving sales targets
• Preparing and participating in negotiations with customers, focusing on sustainable value creation
• Monitoring customer satisfaction, conducting follow‑ups, and driving actions to continuously improve the customer experience
• Coordination of the internal sales teams, including service and technical support, both locally and internationally
• Strategic support for other countries in pricing, technical standards, and references
• Staying up to date on trends and developments in the automotive industry and sharing insights with the team

You will join a collaborative and high‑performing team, where you will be able to grow and make an impact.

Qualifications for the role

• 3+ years of professional experience in account management, sales/sales support, or business development within the automotive or automation industry
• Strong skills in customer relationship management and negotiation
• Good understanding of automation solutions and ideally automotive plant engineering
• Ability to identify customer needs and develop tailored solutions with cross‑functional teams
• Degree in business administration, engineering, or a related field
• Excellent communication skills in English and fluency in German

Benefits

• Company Car
• Flexible work practices
• Employee Share Acquisition Plan
• Learning & development offering
• Retirement Plan

Interested in joining our team? We are looking forward to receiving your complete application through our online tool. In the case of equal suitability, people with severe disabilities and their equals are given preference.

ABB AG

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