Operations Manager (f/m/d) Düsseldorf, Germany

Operations Manager – Launch Operations

Department: Operations

Location: Düsseldorf

Responsibilities

• Lead a team of warehouse associates and bike mechanics
• Design, build and own entire parts of the operational flow
• Go deep into the data to find optimization opportunities
• Manage relationships with suppliers, manufacturers and partners
• Design and implement processes to optimize customer experience and financial efficiency
• Set up tools and dashboards to get an accurate view on operations
• Work closely with the rest of the company to support an extremely fast-paced growth and expansion

Qualifications

• Strong academic background in engineering, finance, logistics, business, MINT or similar
• 3-5 years of experience in Operations, Finance, or equivalent
• Fluency in German, proficiency in English
• Possess strong communication and leadership skills, able to lead a small team in a warehouse environment
• Superior problem solving skills; able to manage detail, establish root cause, and to analyse data
• Comfort with working in a fast-paced and changing environment
• Attention to details and obsession for operational excellence
• Readiness to be fully accountable for a complex operational scope
• Thrive on change and a dynamic environment. Inclined to operate with flexibility and to commit the extra step required to get the job done

Benefits

• Generous stock option plan
• 15% discount on an e-bike from our shop per year
• Public transport support to make commuting simpler and more sustainable, as well as phone allowance + brand new Macbook to work away
• Opportunity to take as much responsibility as you are able to handle, providing great learning and growth opportunities
• Work on a great product: electric and sustainable mobility will be present in your day-to-day, and you’ll become an expert in these topics
• Exclusive offsites and team events to make time to connect and enjoy

Diversity at Upway

We believe diverse teams build better companies. We encourage applications from people of all backgrounds, identities, and experiences. If you see yourself in this role – even if you don’t meet every point – please reach out.