Procurement Process Excellence Manager (BPO) (f/m/d)

Overview

Procurement Process Excellence Manager (BPO) (f/m/d)

Department: Global Operations & Production

Job ID: 45053

Job Grade: GG13

Internal Posting Date: 04/02/2026

Professional|Permanent|Full-/ Part-time|Hybrid

Our people in Manufacturing & Global Operations share two priorities: getting things done and making things better. If you’re a dynamic person with a positive mindset, you’ll fit in well here. It’s an international team with a powerful spirit of collaboration. Together, we make sure our products meet the highest standards of quality by constantly searching for ways to improve at every stage of our value chain – from the raw materials we buy through to the logistics network that brings our medicines to patients. Join our team and help us make an even bigger contribution to Grünenthal’s future.

Responsibilities

• As BPO (Business Process Owner), continuously improving processes, tools, ways of working, and systems; ensuring these are fully and consistently utilized in line with defined guidelines to achieve desired outcomes for owned processes.
• Developing, training, and coordinating the BPE (Business Process Expert) network to support continuous improvement initiatives, tool adoption, change management, and best-practice sharing; ensuring the availability of required resources (toolkits, processes, RACI, training, systems) to enable proper execution of business processes.
• Working cross-functionally with impacted areas (e.g., IT, Compliance) to identify requirements and design aligned processes accordingly.
• Identify potential issues and alternative solutions, and elevate digitalization ideas by exploring, evaluating, and prioritizing digital opportunities based on user needs, business context, technical feasibility, and other characteristics.
• Lead the enhancement and optimization of procurement tools to streamline processes and improve efficiency. Ensure proper system governance in partnership with the IT department.
• Leading the enhancement and optimization of procurement tools to streamline processes and improve efficiency, while ensuring proper system governance in partnership with the IT department.
• Continuously monitoring industry trends and external developments.

Qualifications

• University Degree (Master)
• Extensive years of relevant practical experience in procurement, ideally with at least 3 years as procurement process excellence manager in a state-of-the-art procurement organization.
• Experience in FMCG or pharma industry.
• Fluent business English skills (oral and written); additional capabilities in German and/or Spanish language skills are beneficial.
• Excellent storytelling and presentation skills, problem-solving attitude and critical thinking skills; agility, curiosity, and empathy leadership skills. Talent for clarity and simplification.
• Project management skills to lead digital transformation initiatives, technology integration, and process improvement projects.
• Ability to prioritize procurement initiatives that drive measurable business impacts.
• Strong skills in effectively managing internal and external stakeholders and in collaborating and/or leading cross-functional teams. Change management attitude.
• Understanding of procurement technology platforms, ERP systems, e-procurement software, and digital tools.

Note

You will join a highly committed team with the ambition to make a real difference for the company. Together, we focus on creating tangible value through continuous improvement of Procurement processes and systems, with a strong collaboration mindset and real impact on how we work.

Francesca Longoni , the Hiring Manager

Grünenthal is a global leader in pain management and related diseases. As a science-based, privately-owned pharmaceutical company, we have a long track record of bringing innovative treatments and state-of-the-art technologies to patients worldwide. Our purpose is to change lives for the better – and innovation is our passion. We are focussing all of our activities and efforts on working towards our vision of a world free of pain.

Grünenthal is headquartered in Aachen, Germany, and has affiliates in 28 countries across Europe, Latin America and the US. Our products are available in more than 100 countries. In 2024, Grünenthal employed around 4,300 people and achieved sales of € 1.8 billion.